Corporate Social Responsibility

"We believe the measure of our success isn’t just found in our financial statements; it’s also in the value we create for all of the constituencies we serve."

- Bill Demchak, Chairman, President & Chief Executive Officer

Read more about how our values come to life across our company and in the communities where we do business.

Read about our highlights, achievements and aspirations.

Our Commitment, At a Glance

We're Doing Right

We are committed to our employees, customers, communities and environment because it’s right. It’s right for our company, our people and our world. And our commitment to that belief has never been stronger.

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Someday Starts Today

In 2015, we conducted our first materiality analysis, which has informed our Corporate Social Responsibility reporting. This analysis showed that financial performance, customer relations, data privacy and protection, community engagement, innovation and ethical conduct are the highest priority issues to PNC and our various stakeholders.

To be successful in these key areas, we continue to invest in our employees, customers and communities, remain aware of our impact on the environment, and adhere to strong governance and risk management practices.


Investing in Employees

Employees are our greatest asset and help differentiate us in the marketplace.

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Dedicated to Our Communities

Our business model is built around strengthening the communities we serve.

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Committed to the Environment

Environmentally friendly business practices define our operations as a company.

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Prioritizing Customers

Our customers inspire us to reach higher.

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Focused on Strong Governance

Everyone at PNC is responsible for upholding our core values across all of our business practices.

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Managing Risk

We're strategic about the risks we take in order to protect our customers and other stakeholders.

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2017 CSR Scorecard

The 2017 Corporate Social Responsibility scorecard highlights progress we have made from 2016 to 2017 and our goals for 2018 and beyond.

2017 scorecard

Download Reports

CSR Reports

2017 | 2016 | 2015

Executive Summary

2017 CSR Executive Summary

CDP Response

2017 Response

Quarterly CSR Newsletters

Stay informed about the lastest PNC Corporate Social Responsibility news and information.

March 2019

December 2018

September 2018

May 2018

Recognized for our Efforts

Important Legal Disclosures and Information

This Corporate Social Responsibility section should be read in conjunction with PNC’s 2017 Annual Report and 2018 Proxy Statement, both of which contain additional information about our company. This report uses certain terms, including those that the GRI sustainability reporting guidelines refer to as “Material Aspects,” to reflect the issues of greatest importance to PNC and our stakeholders. Used in this context, these terms should not be confused with the terms, “material” or “materiality,” as defined by or construed in accordance with securities law, or as used in the context of financial statements and financial reporting. Furthermore, any forward-looking statements contained in this report should not be unduly relied upon, as actual results could differ materially from expectations. For more information about such statements, please refer to the “Forward-Looking Statements” and “Risk Factors” sections of our Form 10-K in PNC’s Annual Report for the year ended December 31, 2017, which can be found within Investor Relations.

This material does not constitute an offer or solicitation in any jurisdiction where or to whom it would be unauthorized or unlawful to do so.

Bank deposit products and services provided by PNC Bank, National Association. Member FDIC.
Important Investor Information

Brokerage and insurance products are:
Not FDIC Insured • Not Bank Guaranteed • Not A Deposit
Not Insured By Any Federal Government Agency • May Lose Value

©2018 The PNC Financial Services Group, Inc. All rights reserved.