Community Engagement: Guiding Principles

Strengthen Our Communities

As a Main Street bank, we believe that being a part of the community is about more than our physical location. We take pride in how we relate to and serve our employees, customers and communities, as these relationships are at the heart of our business model. For this reason, among others, being a good partner in each of the neighborhoods we serve is vital. This means listening to our communities so that we can better understand and support their needs, and developing strong relationships with organizations focused on early childhood education, community development, the arts and culture, and health and human services.

Recognizing the importance of our support, we are committed to making business decisions that positively impact our communities. After all, we recognize that we are only as strong as our communities and that when our communities prosper, so does PNC. Of course, the corollary is also true in that a strong regional bank, such as PNC, can support its communities through job creation, local infrastructure, small business loans, financial education and sponsorships. These financial services, together with philanthropic giving and volunteerism, create a series of benefits that strengthen communities.

Recognized for our Efforts

Corporate Awards & Recognition

Reputation

  • Most Trusted Bank, Best Mortgage Lender Overall, Best Auto Loans from a Bank, Bankrate (2023)
  • Best Private Bank for New Customer Segments, Best Private Bank for Business Owners, Global Finance Awards (2023)
  • Overall Leader in Cyber-Trust in Banking Scorecard and a Leader in Consumer Privacy category, Javelin Strategy & Research (2022)
  • U.S. Best Super-Regional Bank, Euromoney Awards for Excellence (2022)
  • Most Powerful Women in Banking, American Banker (2022)
  • Best Overall Bank for Students, Money.com, (2021-2023)

Corporate Responsibility

Our Communities & Responsible Business Practices

  • Outstanding Community Reinvestment Act rating in every evaluation since the law was enacted in 1977
  • America's Most JUST Companies (JUST 100), JUST Capital and CNBC (2023)
  • 100 Most Sustainable Companies, Barron’s (2022)


Our Commitment to Diversity & Inclusion

  • Gender-Equality Index, Bloomberg (2023)
  • 100 Best Companies, Top Companies for Executive Women, Best Companies for Multicultural Women, Best Companies for Dads, Seramount (2022)
  • Best Places to Work for LGBTQ+ Equality, Human Rights Campaign, for 10 consecutive years (2022)
  • 50 Out Front: Best Places to Work for Women & Diverse Managers, Diversity MBA Magazine (2022)
  • 100% Score on Disability Equality Index®(DEI®) Best Places to Work™ (2022)
  • Top 50 Employers, Equal Opportunity Magazine (2022)
  • Most Influential Black Executives in Corporate America, Savoy Magazine (2022)
  • Best Finance Companies for Women, Fairygodboss (2022)
  • Top LGBTQ+ Friendly, Black EOE Journal (2022)
  • Best-of-the-Best Corporation for Inclusion, National Gay & Lesbian Chamber of Commerce and National Business Inclusion Consortium, (2022)
  • Best of the Best Top Veteran-Friendly Companies, Top Veteran-Friendly Supplier Diversity Programs, U.S. Veterans Magazine (2022)