Sustainable Operations

Operating as a good corporate steward of the environment is not only the right thing to do, but it's also essential to supporting a high quality of life for our employees, customers and communities. After meeting our 2020 goals for energy, water and carbon emissions reductions early, in 2017 we set even more ambitious, science-informed targets for 2035 — a 75% reduction in carbon emissions and energy use, and a 50% reduction in water use. Additionally, in May 2019 we set a goal to achieve 100% renewable energy use by 2025.

In addition to these specific goals, our comprehensive sustainability program takes a holistic approach to good environmental stewardship, leveraging green building standards, resource conservation and state-of-the-art intelligent building design.

Building Performance

We continue to upgrade our physical spaces with more efficient equipment, such as LED lighting and energy-efficient heating and cooling systems. In 2018, we explored connected devices, including smart thermostats and sensors with real-time smart analytics. This will help us to better foresee and control any operational issues that may arise.

Intelligent Buildings
PNC was an early adopter of LEED certification for both our branch and office environments, and continues to design and retrofit buildings to maximize energy efficiency, enhance occupant comfort and efficiently use building materials to reduce resource consumption. To achieve greater operational efficiency, PNC plans to leverage an intelligent building software platform to save energy and improve building performance. The software will integrate energy, building and smart equipment data into a central platform to deliver insights, trends and actionable reports to improve building performance and operations. In 2018, the Innovation and Performance group researched and vetted software vendors and will pilot the program in 2019.

Water Use
In 2018, PNC completed 15 water audits. We found that our retail operations represent most of our water use, mainly due to year-round irrigation at bank branches in the South. Based on the findings, we will pilot water efficiency upgrades at 20 sites in Florida in 2019. The pilot will include replacing traditional irrigation controllers with weather-based smart irrigation controllers, and replacing old, inefficient irrigation equipment with high-efficiency models.

New Commissioning Program

We created a new commissioning (Cx) program to increase the efficiency of new and renovated buildings. The program fulfills PNC’s objectives to track, monitor and improve the Cx process to meet its business needs and the requirements of rigorous green building criteria. The updated standards and process will ensure our systems are designed efficiently, installed appropriately and operating as intended, based on the latest industry standards.

Employee Commuting
In 2018, we completed an employee commuting survey to update the metrics we use to calculate a portion of our Scope 3 emissions (indirect emissions that occur in a company's value chain, both upstream and downstream). We previously relied on information from a 2011 survey to calculate average miles traveled, mode of transportation and commute days. We were impressed with the results from the 2018 survey, as we saw large shifts in commuting patterns compared to the 2011 data.

There was a decrease in the number of trips made by solitary drivers, which went from 84% to 69%. At the same time, there was an increase in other modes of transportation, including walking, cycling, riding public transportation and carpooling/vanpooling. This resulted in a 27% reduction in commute-related greenhouse gas emissions. The Innovation and Performance group plans to use this information to help inform employee commute decisions.

Reducing Waste

Finding new use for what we no longer need is an important part of our commitment to being a good environmental steward. While it's easy to simply throw something away, we'd prefer to put that something to good use, particularly if it helps us decrease the company's overall waste.

Furniture Donations
In 2018, we donated, sold or recycled 658 tons (100%) of our excess furniture. Of that, 59.9% was recycled, 28.8% was donated, 9.5% was sold and 1.8% was relocated internally. By donating this furniture, which equated to $275,000 of in-kind charitable donations to 11 different organizations, we diverted it from landfills and subsequently reduced our carbon emissions by 1,361 metric tons.

Grounds to Grow On
In 2018, we began a pilot program with Grounds to Grow On, returning our used coffee pods to the vendor to recycle the plastic cup and foil lid and compost the used grounds and paper filter. The pilot has been successfully implemented for each coffee machine in The Tower at PNC Plaza at our Pittsburgh headquarters campus. In 2019, we plan to expand the pilot to our other major buildings in downtown Pittsburgh.

Compost
We have been composting at our Pittsburgh properties for a number of years, but ensuring that the collected compost is clean continues to be a challenge. In 2018, our composting audits showed that, though PNC employees did successfully compost many items, non-compostable items were also found in the compost bins. This information will inform more frequent audits and additional employee education campaigns.

PNC's Environmental Performance

PNC met its 2020 30% reduction goals for energy consumption and carbon emissions ahead of schedule and is on track to meet its 2020 30% reduction goal for water consumption.

  Carbon Emissions

Energy

Water

Reduction since 2009

48%

36%

34%*

How did we meet these goals?
  • Green building initiatives
  • Updated lighting
  • HVAC improvements
  • Extensive analysis of energy data using traditional analytics techniques
2035 Reduction Goals*

75%

75%

50%

How do we plan to meet these goals?
  • Employee education and engagement
  • Green and intelligent buildings
  • Advanced machine learning techniques on our energy data
*We measure our water consumption against a 2012 baseline.


Someday Starts Today
2017 Corporate Social Responsibility

Summary of Our Efforts »

Full Report
Executive Summary
2017 PNC CDP Response


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Additionally, in May 2019 we set a goal to achieve

100%

renewable energy use by 2025.

 


PNC has reduced its carbon emissions by

48%

since 2009.

Recognized for our Efforts

Corporate Awards & Recognition

Employer of Choice

  • 50 Most Engaged Workplaces™, Achievers (2018)
  • Most Admired for HR, Human Resource Executive magazine (2018)
  • 50 Happiest Companies in America, CareerBliss (2018)

Diversity & Inclusion

  • 2019 Employer of the Year, Disability:IN (2019)
  • Best Finance Companies for Women, Fairygodboss (2019)
  • Gender-Equality Index (BFGEI), Bloomberg (2019)
  • Best Places to Work for LGBTQ Equality, Human Rights Campaign (2019)
  • A. Leon Higginbotham Corporate Leadership Award, National Lawyers' Committee for Civil Rights (2018)
  • Top 50 Employers, CAREERS & the disABLED magazine (2019)
  • Top 70 Companies for Executive Women, National Association for Female Executives (2019)
  • 100% Score on the 2019 Disability Equality Index® (DEI®) Best Places to Work™
  • The Most Powerful Women in Banking and Finance, American Banker (2018)
  • 50 Best Companies for Diversity, Black Enterprise magazine (2018)
  • Best Companies to work for Women, WOMEN'S CHOICE AWARD® (2019)
  • Top Financial Companies, Professional Woman’s magazine (2019)
  • 2019 "Best-of-the-Best" Corporation for Inclusion, National Gay & Lesbian Chamber of Commerce (NGLCC) and National Business Inclusion Consortium (NBIC) (2019)
  • 100 Best Companies for Working Mothers, Working Mother magazine (2018)
  • Best Companies for Dads, Working Mother magazine (2018)
  • 50 Best Places to Work for New Dads, Fatherly (2018)
  • Top Supplier Diversity Programs, Black EOE Journal (2019)
  • Top Employer, Black EOE Journal (2019)
  • Top LGBTQ+ Friendly, Black EOE Journal (2019)
  • 50 Out Front: Best Places to work for Women & Diverse Managers, DiversityMBA Magazine (2019)
  • Best of the Best for Top Disability-Friendly Companies, DIVERSEability magazine (2018)
  • Top Financial/Banking Companies, Hispanic Network magazine (2018)
  • Top 1000 Company Worldwide for Millennial Women, Mogul (2018)
  • Best Companies to work for Multicultural Women, WOMEN'S CHOICE AWARD® (2019)

Military & Veteran Support

  • Best of the Best Top Veteran-Friendly Companies, U.S. Veterans Magazine (2019)
  • Top Veteran Friendly Supplier Diversity Programs, U.S. Veterans magazine (2019)

Community Investments

  • Outstanding Community Reinvestment Act Rating
  • Silver Halo Award, Engage for Good (2018)
  • Laurie D. Zelon Pro Bono Award, Pro Bono Institute (2018)
  • Corporate Social Responsibility Leadership Award, Financial Services Roundtable (2017)
  • Corporate Citizenship Award, Pittsburgh Business Times (2017)

Environmental Sustainability

  • 100 Most Sustainable Companies, Barron’s (2018)
  • Leader in Climate Disclosure, Carbon Disclosure Project (2017)