As a service-based company, PNC’s largest direct impact on the environment can be attributed to our building portfolio, which includes bank branches, office buildings, operation centers and data centers. As a result, PNC has long committed to develop sustainable, high-performing buildings and to constantly seek ways to enhance operational efficiency.
PNC’s Performance and Innovation Group is responsible for developing and executing on the strategy to reduce the company’s energy and water consumption and carbon emissions. Seeking efficiency opportunities that support cost savings, reliable services and occupant comfort, the group conducts energy and water audits, tracks building performance and targets low-performing sites for retrofits. The group’s previous activities include but are not limited to lighting retrofits in 27 offices and more than 1,000 branches and the development of more than six million square feet of LEED® and ENERGY STAR® certified space.
Through these efforts, PNC has decreased its annual utility payments by more than $15 million since 2009 and is on track to meet its 2020 environmental goals.
PNC’s new headquarters, The Tower at PNC Plaza, has raised the bar for workplace innovation and sustainability. The Tower, which achieved LEED Platinum certification, was designed to provide a collaborative and innovative workplace for employees and to perform more efficiently than a comparable building due to its state-of-the-art green technology. This technology also provides a healthy workplace in which employees have access to fresh air, sunlight and views of downtown Pittsburgh. The Tower has become a hub of activity for the company and the local community. In 2016, we hosted more than 230 events in our auditorium for PNC employees and their guests.
In March 2016, PNC’s net-zero energy branch in Fort Lauderdale, Florida, was recognized with the International Living Future Institute's Net-Zero Energy Certification. Our branch marks the 16th building in the world - and the first retail location - to earn this recognition. In just one year, the branch generated the same amount of electricity as that used annually by seven U.S. homes.
While PNC is often recognized for its green buildings, we also are invested in green workplace practices. Specifically, we launched several multiyear “paperless” projects that will reduce the company’s paper consumption and save millions of dollars while also enhancing efficiency and security.
One component of the company’s paperless efforts is managing print devices, including printers, copiers, scanners and fax machines.
Since early 2016, a Paperless Site Optimization team has been reviewing employee needs, as well as equipment use, leases and efficiency, to ensure that the company is providing employees with the tools and resources they need while also being mindful of its paper and energy consumption and costs.
Customer preferences are rapidly evolving with more PNC customers using online, mobile and ATM channels to complete their business transactions. PNC has made significant investments in the paperless delivery of communications to better serve customers while reducing costs.
Seventy-seven percent of active Online Banking customers now receive online statements. This equates to 66 percent of all checking account customers receiving online statements and millions of dollars in annual savings.
Furthermore, deposit, lending and credit card account opening documents are now generated from the new platform, and deposit account servicing documents are digitally delivered to enrolled customers.
After pursuing major improvements to lighting and HVAC equipment across our footprint, we now are focusing on plug load energy, which is used by computers, task lights, cell phone chargers and other appliances that plug into an outlet.
Plug load energy is challenging to address due to occupants’ varying and unpredictable energy consumption. However, this is an area in which employees have the ability to reduce their individual consumption by approximately 40 percent. Moreover, based on a 2014 research project that PNC conducted with Carnegie Mellon University, we learned that it is possible to reduce energy use by 7 percent simply through effective communications.
Recognizing the potential connection between employee communications and energy savings, PNC’s Performance and Innovation Group launched a“Bring to Light” energy campaign to educate employees about energy conservation both at work and home. In November, the campaign featured six stories on PNC’s intranet about energy topics, trends and conservation practices. By encouraging behaviors that have the greatest impact and that are most visible to others, the campaign empowered employees to make simple changes that can lead to significant improvements and cost savings.
Recognizing our products’ and services’ indirect impacts on the environment, we regularly engage key suppliers on environmental issues and plan to expand these efforts over the next few years. Our focus has been understanding and tracking the greenhouse gas emissions from our largest sources, including rental vehicles, air travel and office paper.
Other areas of interest are our building materials and office products suppliers, from which we source products that contain recycled content, that are locally harvested or manufactured, and that support healthy indoor air quality. In 2016, approximately 15 percent of all office products purchased by PNC contained recycled content or held a green certification.
|2020 Reduction Goal||30%||30%||30%||10% annually|
|Progress Since 2009||30%||28%||16%||54%|
|Savings Equivalent||Emissions from
+33kvehicles driven for one year
|Energy to power
+18kU.S. homes for one year
|Water usage of
U.S. homes for one year
Diversity & Inclusion
Employer of Choice
Military & Veteran Support