Data privacy and protection is one of the most important and impactful issues to PNC and its stakeholders. PNC’s ability to help customers achieve their financial goals is possible when the company can also safeguard a customer’s personal and financial information.
To remain competitive and earn and retain the trust of an increasingly discerning customer base, PNC continues to invest in systems and tools to detect, deter and prevent unauthorized access to customer information and accounts. In 2017, for example, PNC created a security organization that brings physical, fraud and cyber security into one cohesive team led by PNC’s first Chief Security Officer. We believe that the synergy of these critical functions will help to create a differentiated client experience.
PNC educates employees about the dangers of phishing by holding exercises that allow employees to hone their ability to identify phishing emails.
We also conduct enterprise-wide exercises to test the company's ability to assess, communicate, respond to and recover from a cyber incident.
PNC’s comprehensive security program provides customers with account options that help them protect their accounts from fraudulent activity.
PNC created a Security organization that brings physical, fraud and cyber security into one cohesive team led by PNC’s first Chief Security Officer.
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