Customer Information Security & Fraud Protection

Data privacy and protection is one of the most important and impactful issues to PNC and its stakeholders. PNC’s ability to help customers achieve their financial goals is possible when the company can also safeguard a customer’s personal and financial information.

To remain competitive and earn and retain the trust of an increasingly discerning customer base, PNC continues to invest in systems and tools to detect, deter and prevent unauthorized access to customer information and accounts. In 2017, for example, PNC created a security organization that brings physical, fraud and cyber security into one cohesive team led by PNC’s first Chief Security Officer. We believe that the synergy of these critical functions will help to create a differentiated client experience.

Security and Privacy

PNC educates employees about the dangers of phishing by holding exercises that allow employees to hone their ability to identify phishing emails.

We also conduct enterprise-wide exercises to test the company's ability to assess, communicate, respond to and recover from a cyber incident.

PNC’s comprehensive security program provides customers with account options that help them protect their accounts from fraudulent activity.

PNC created a Security organization that brings physical, fraud and cyber security into one cohesive team led by PNC’s first Chief Security Officer.

Someday Starts Today
2017 Corporate Social Responsibility

Summary of Our Efforts »

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Download the 2017 PNC CDP Response

Recognized for our Efforts

Corporate Awards & Recognition

High-Performance Franchise

  • World's Most Admired Companies, FORTUNE magazine (2018)
  • 100 Most Sustainable Companies, Barron’s (2018)
  • J.D. Power 2017 National Bank Satisfaction StudySM (First-Place Ranking)
  • Forbes Global 2000, Forbes magazine (2017)

Employer of Choice

  • Top 50 Employers, CAREERS & the disABLED magazine (2018)
  • Great Workplace Award, Gallup (2017)
  • 50 Happiest Companies in America, CareerBliss (2017)

Diversity & Inclusion

  • Bloomberg Financial Gender Equality Index (2018)
  • Top Financial Companies, Professional Woman’s magazine (2018)
  • The Most Powerful Women in Banking, American Banker (2017)
  • Best Places to Work for LGBTQ Equality, Human Rights Campaign (2017)
  • Top 50 Companies for Executive Women, National Association for Female Executives (2017)
  • America’s 2017 “Best-of-the-Best” Corporations for Inclusion, National Gay & Lesbian Chamber of Commerce (NGLCC) (2017)
  • 100 Best Companies for Working Mothers, Working Mother magazine (2017)
  • Top Diversity Employer 2017, Professional Woman’s magazine (2017)
  • Best Places for Women & Diverse Managers to Work, Diversity MBA Magazine's 50 Out Front Companies for Diversity Leadership (2017)
  • Best of the Best for Top Disability-Friendly Companies, DIVERSEability magazine (2017)
  • Top Corporation for Disability-Owned Businesses, US Business Leadership Network (2017)

Military & Veteran Support

  • 2017 Best Corporations for Veterans Business Enterprises, National Veteran Owned Business Association (2017)
  • Sponsor of the Year, Guardian Angels Medical Service Dogs, Inc. (2017)
  • Employee Business Resource Group Exemplar Award, Vibrant Pittsburgh (2017)
  • Spotlight Impact Award, PRISM (2017)


  • Outstanding Community Reinvestment Act Rating 
  • Corporate Social Responsibility Leadership Award, Financial Services Roundtable (2017)
  • Corporate Citizenship Award, Pittsburgh Business Times (2017)


  • Leader in Climate Disclosure, Carbon Disclosure Project (2017)