Every day, we focus on attracting, developing and retaining a diverse workforce that reflects, and is equipped to meet, the needs of our diverse customer base.
Employees with Disabilities
Our commitment to supporting employees with disabilities can be seen through our disability inclusion policies and practices, which earned us a score of 100% on the U.S. Business Leadership Network/American Association of People with Disabilities’ 2018 Disability Equality Index. In 2018, we enhanced this commitment with several key initiatives.
Working Together to Create a More Accessible Bank
Greg Pollock, PNC’s first accessibility officer, joined the company in 2018. Since then, he has partnered with colleagues across the organization to develop an accessibility strategy that considers every aspect of our operations. Greg has represented PNC at disability inclusion conferences and panels, including the 2018 U.S. Chamber of Commerce Corporate Citizenship Conference, and he serves on Disability:IN’s Global Roundtable.
"We need to make sure employees with disabilities know that PNC values their individual expertise," Greg says. There’s a broad range of disabilities, and no one individual can truly understand the specific needs of each one. To that end, "it’s important that we hire people from diverse backgrounds and leverage each individual’s unique differences and perspectives to strengthen our company."
Like many large organizations, we comply with the Americans with Disabilities Act (ADA), which prohibits discrimination against individuals with disabilities. In practice, this means having accessible options, such as buildings with compliant wheelchair ramps and elevators, and screen readers for computers.
"While ADA compliance is important, it is the minimum standard, a passing grade," Greg says. "We want to go beyond compliance to take a more strategic and proactive approach to accessibility and inclusion. Rather than retrofitting a building or website to meet accommodation requests, we want to get to a place where we’re anticipating the needs of our employees and customers at the point of inception.
