Diversity & Inclusion: Workplace

We invest in our employees' development but must also foster an inclusive environment in which they can thrive. Creating a workplace where everyone feels respected, trusted and empowered isn't easy but it is critical if we want to operate at the highest levels. Such a workplace fuels creativity and provides employees with a sense of pride.

Equal Employment Opportunity

It is PNC’s policy to provide equal employment opportunity without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other basis protected by law. All aspects of our employment practices, including recruitment, selection, hiring, training, transfer, promotion, corrective action, compensation and benefits, conform to this policy. In addition, we go beyond legal requirements where appropriate to ensure that our decisions and actions reflect our corporate values.

While PNC does not publicly disclose incidents of alleged discrimination or related corrective action, which we consider to be confidential and proprietary, we do not permit, condone or tolerate unlawful discrimination, bias or harassment and take prompt corrective action to ensure a respectful workplace. 

Our corporate values include a commitment to diversity & inclusion, and all employees are expected to conduct themselves in a way that respects and values our differences. In alignment with our commitment to providing an inclusive and welcoming environment for all applicants, employees, contractors, vendors and clients, we make training, seminars and workshops available to all employees on the following topics:

  • (dis)Ability awareness 
  • Inclusive language 
  • Inclusive onboarding 
  • LGBTQ+ inclusion 
  • Leveraging a diverse team 
  • Managing generational differences 
  • Religious expression in the workplace 

Read more in our non-discrimination policy.

Line of Business Councils

Our 15 Line of Business (LOB) Diversity & Inclusion (D&I) Councils focus on enhancing employee recruitment, engagement and development, and supporting our managers' development as inclusive leaders. All employees within a business or staff function are encouraged to participate in their council's programs. In 2018, the Customer Care Center LOB D&I Council made it a priority to grow representation of females and people of color in leadership roles across the Care Center. As a result, from 2017 to 2018, the hiring of people of color increased by 4% at the entry level and 2% at the mid-level. Women hired into entry-level positions increased by 2%.

EBRG Mentoring Program

Employees throughout PNC who participate in our EBRGs have access to a mentoring program that provides professional and personal development and support. The program has had a significant impact on our employees' growth, development and engagement by helping them navigate the organization, learn from the experiences of others and connect with leadership.

Unconscious Bias and Microbehaviors Training

We are committed to ensuring that people are in the right roles and have the opportunity to thrive in a workplace that values diverse talent. At the same time, we recognize that challenges, including unconscious bias and microbehaviors (small, subtle behaviors that can have great impact on people's feelings) exist and can impact both engagement and performance.

To help create awareness of both unconscious bias and microbehaviors, we offer a learning curriculum that equips participants to:

  • Identify the filters and biases through which they view and interpret themselves and others
  • Recognize personal biases and microbehaviors
  • Examine the impact of biases and microbehaviors on decision making
  • Determine how to navigate bias and microbehaviors while making hiring and development decisions

By the end of 2018, 90% of targeted senior executives had either completed or enrolled in the unconscious bias and microbehaviors trainings, and our goal is that by the end of 2019, 95% of all people managers will complete the curriculum.

Strengthening Connections. Fostering Success.

2018 Corporate Social Responsibility

Summary of Our Efforts »

Download 2018 CSR Report

Download 2018 Executive Summary


Learn More About CSR

Stakeholder Engagement »

Download previous Reports and Newsletters »

We aim to have

95%

of people managers complete Unconscious Bias and Microbehaviors training by the end of 2019.

Recognized for our Efforts

Corporate Awards & Recognition

Employer of Choice

  • 50 Most Engaged Workplaces™, Achievers (2018)
  • Most Admired for HR, Human Resource Executive magazine (2018)
  • 50 Happiest Companies in America, CareerBliss (2018)

Diversity & Inclusion

  • 2019 Employer of the Year, Disability:IN (2019)
  • Best Finance Companies for Women, Fairygodboss (2019)
  • Gender-Equality Index (BFGEI), Bloomberg (2019)
  • Best Places to Work for LGBTQ Equality, Human Rights Campaign (2019)
  • A. Leon Higginbotham Corporate Leadership Award, National Lawyers' Committee for Civil Rights (2018)
  • Top 50 Employers, CAREERS & the disABLED magazine (2020)
  • Top 70 Companies for Executive Women, National Association for Female Executives (2019)
  • 100% Score on the 2019 Disability Equality Index® (DEI®) Best Places to Work™
  • The Most Powerful Women in Banking and Finance, American Banker (2018)
  • 50 Best Companies for Diversity, Black Enterprise magazine (2018)
  • Best Companies to work for Women, WOMEN'S CHOICE AWARD® (2019)
  • Top Financial Companies, Professional Woman’s magazine (2019)
  • 2019 "Best-of-the-Best" Corporation for Inclusion, National Gay & Lesbian Chamber of Commerce (NGLCC) and National Business Inclusion Consortium (NBIC) (2019)
  • Best Companies for Dads, Working Mother magazine (2018)
  • 50 Best Places to Work for New Dads, Fatherly (2018)
  • Top Supplier Diversity Programs, Black EOE Journal (2019)
  • Top Employer, Black EOE Journal (2019)
  • Top LGBTQ+ Friendly, Black EOE Journal (2019)
  • 50 Out Front: Best Places to work for Women & Diverse Managers, DiversityMBA Magazine (2019)
  • Best of the Best for Top Disability-Friendly Companies, DIVERSEability magazine (2018)
  • Top Financial/Banking Companies, Hispanic Network magazine (2018)
  • Top 1000 Company Worldwide for Millennial Women, Mogul (2018)
  • Best Companies to work for Multicultural Women, WOMEN'S CHOICE AWARD® (2019)

Military & Veteran Support

  • Best of the Best Top Veteran-Friendly Companies, U.S. Veterans Magazine (2019)
  • Top Veteran Friendly Supplier Diversity Programs, U.S. Veterans magazine (2019)

Community Investments

  • Outstanding Community Reinvestment Act Rating
  • Silver Halo Award, Engage for Good (2018)
  • Laurie D. Zelon Pro Bono Award, Pro Bono Institute (2018)
  • Corporate Social Responsibility Leadership Award, Financial Services Roundtable (2017)
  • Corporate Citizenship Award, Pittsburgh Business Times (2017)

Environmental Sustainability

  • 100 Most Sustainable Companies, Barron’s (2018)
  • Leader in Climate Disclosure, Carbon Disclosure Project (2017)

Important Legal Disclosures & Information

PNC provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Learn more about PNC's participation in E-Verify:
E-Verify Participation
Right to Work (in English)
Derecho al Trabajar (en Español)

Federal EEO is the Law
Federal EEO is the Law Supplemental Poster
Pay Transparency Poster

PNC complies with all U.S. Federal and State employment posting requirements.The following link provides access to all labor law ePosters: http://www.elaborposters.com/browse/pnc

California Residents: Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Read a summary of privacy rights for California residents which outlines the types of information we collect, and how and why we use that information.