Diversity & Inclusion: Workplace

We invest in our employees' development but must also foster an inclusive environment in which they can thrive. Creating a workplace where everyone feels respected, trusted and empowered isn't easy but it is critical if we want to operate at the highest levels. Such a workplace fuels creativity and provides employees with a sense of pride.

Equal Employment Opportunity

It is PNC’s policy to provide equal employment opportunity without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other basis protected by law. All aspects of our employment practices, including recruitment, selection, hiring, training, transfer, promotion, corrective action, compensation and benefits, conform to this policy. In addition, we go beyond legal requirements where appropriate to ensure that our decisions and actions reflect our corporate values.

While PNC does not publicly disclose incidents of alleged discrimination or related corrective action, which we consider to be confidential and proprietary, we do not permit, condone or tolerate unlawful discrimination, bias or harassment and take prompt corrective action to ensure a respectful workplace. 

Our corporate values include a commitment to diversity & inclusion, and all employees are expected to conduct themselves in a way that respects and values our differences. In alignment with our commitment to providing an inclusive and welcoming environment for all applicants, employees, contractors, vendors and clients, we make training, seminars and workshops available to all employees on the following topics:

  • (dis)Ability awareness 
  • Inclusive language 
  • Inclusive onboarding 
  • LGBTQ+ inclusion 
  • Leveraging a diverse team 
  • Managing generational differences 
  • Religious expression in the workplace 

Read more in our non-discrimination policy.

Line of Business Councils

Our 15 Line of Business (LOB) Diversity & Inclusion (D&I) Councils focus on enhancing employee recruitment, engagement and development, and supporting our managers' development as inclusive leaders. All employees within a business or staff function are encouraged to participate in their council's programs. In 2018, the Customer Care Center LOB D&I Council made it a priority to grow representation of females and people of color in leadership roles across the Care Center. As a result, from 2017 to 2018, the hiring of people of color increased by 4% at the entry level and 2% at the mid-level. Women hired into entry-level positions increased by 2%.

EBRG Mentoring Program

Employees throughout PNC who participate in our EBRGs have access to a mentoring program that provides professional and personal development and support. The program has had a significant impact on our employees' growth, development and engagement by helping them navigate the organization, learn from the experiences of others and connect with leadership.

Unconscious Bias and Microbehaviors Training

We are committed to ensuring that people are in the right roles and have the opportunity to thrive in a workplace that values diverse talent. At the same time, we recognize that challenges, including unconscious bias and microbehaviors (small, subtle behaviors that can have great impact on people's feelings) exist and can impact both engagement and performance.

To help create awareness of both unconscious bias and microbehaviors, we offer a learning curriculum that equips participants to:

  • Identify the filters and biases through which they view and interpret themselves and others
  • Recognize personal biases and microbehaviors
  • Examine the impact of biases and microbehaviors on decision making
  • Determine how to navigate bias and microbehaviors while making hiring and development decisions

By the end of 2019, 99% and 97% of targeted senior executives had either completed or enrolled in the unconscious bias and microbehaviors trainings respectively.

What Makes Us Different
Makes Us Stronger.

2020 Corporate Responsibility

Summary of Our Efforts »

Download 2020 CR Report

Learn More About CR

Stakeholder Engagement »

Download previous Reports and Newsletters »

At least


of people managers complete Unconscious Bias and Microbehaviors training by the end of 2019.

Recognized for our Efforts

Corporate Awards & Recognition


  • Most Powerful Women in Banking, American Banker (2021)
  • Best Overall Bank for Students, Money.com, (2021-2022)
  • Best Private Banks, Global Finance World (2022)
  • No. 3 Paycheck Protection Program Lender in U.S. (2021)
  • U.S. Best Bank, Euromoney Awards for Excellence (2020)

Corporate Responsibility

Our Communities & Responsible Business Practices

  • Outstanding Community Reinvestment Act rating in every evaluation since the law was enacted in 1977
  • 100 Most Sustainable Companies, Barron’s (2022)
  • America’s Most Responsible Companies, Newsweek (2021)

Our Commitment to Diversity & Inclusion


  • 100% Score on Disability Equality Index® (DEI®) Best Places to Work™ (2021)
  • Top 50 Employers, Equal Opportunity Magazine (2021)
  • Top 50 Employers, CAREERS & the disABLED Magazine (2021)


  • Best Places to Work for LGBTQ+ Equality, Human Rights Campaign, for 10 consecutive years (2022)
  • Top LGBTQ+ Friendly, Black EOE Journal (2021)
  • Best-of-the-Best Corporation for Inclusion, National Gay & Lesbian Chamber of Commerce and National Business Inclusion Consortium, (2021)


  • Best of the Best Top Veteran-Friendly Companies, Top Veteran-Friendly Supplier Diversity Programs, U.S. Veterans Magazine (2021)


  • Gender-Equality Index, Bloomberg (2022)
  • Top Companies for Executive Women, Best Companies for Multicultural Women, Best Companies for Working Mothers, Seramount (2021)
  • 50 Out Front: Best Places to Work for Women & Diverse Managers, Diversity MBA Magazine (2021)
  • Top 70 Companies for Executive Women, National Association for Female Executives (2021)
  • Best Finance Companies for Women, Fairygodboss (2021)

Important Legal Disclosures & Information

PNC provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Learn more about PNC's participation in E-Verify:
E-Verify Participation
Right to Work (in English)
Derecho al Trabajar (en Español)

Federal EEO is the Law
Federal EEO is the Law Supplemental Poster
Pay Transparency Poster

PNC complies with all U.S. Federal and State employment posting requirements.The following link provides access to all labor law ePosters: http://www.elaborposters.com/browse/pnc

California Residents: Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Read a summary of privacy rights for California residents which outlines the types of information we collect, and how and why we use that information.