Financial Performance 

Why It's Important to PNC:

Our success is defined by how we help our customers achieve their goals, create value for our shareholders, strengthen our communities and empower our employees to grow. Maintaining a prosperous and sustainable business allows us to best serve all of our stakeholders.

 

Our Approach to Management

At PNC, we manage our company for the long term. We are focused on the fundamentals of growing customers, loans, deposits and revenue, and improving profitability, while investing for the future and managing risk, expenses and capital. We continue to invest in our products and services, markets and brand, and embrace our commitments to our customers, shareholders, employees and the communities where we do business.

We strive to expand and deepen customer relationships by offering a broad range of deposit, credit and fee-based products and services. We are focused on delivering those products and services to our customers with the goal of addressing their financial objectives and putting customers’ needs first. Our business model is built on customer loyalty and engagement, understanding our customers’ financial goals and offering our diverse products and services to help them achieve financial well-being. Our approach is concentrated on organically growing and deepening client relationships across our business that meet our risk/return measures.

We are focused on our strategic priorities, which are designed to enhance value over the long term, and consist of::

  • Expanding our leading banking franchise to new markets and digital platforms;
  • Deepening customer relationships by delivering a superior banking experience and financial solutions; and
  • Leveraging technology to innovate and enhance products, services, security and processes.

Economic Profile

Economic Value Distributed Amount (in millions for year ended 12.31.2017)
Economic Value Distributed Amount (in millions)
Revenues $16,329
Operating Costs* $3,986
Employee Wages & Benefits $5,224
Payments to Providers of Capital $2,585
Government Payments $505
Charitable Giving $72
*Operating Costs are calculated in accordance with GRI guidelines.

Our business model is built on customer loyalty and engagement, understanding our customers’ financial goals and offering our diverse products and services to help them achieve financial well-being.


Someday Starts Today
2017 Corporate Social Responsibility

Summary of Our Efforts »

Full Report
Executive Summary
2017 PNC CDP Response


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Recognized for our Efforts

Corporate Awards & Recognition

Employer of Choice

  • 50 Most Engaged Workplaces™, Achievers (2018)
  • Most Admired for HR, Human Resource Executive magazine (2018)
  • 50 Happiest Companies in America, CareerBliss (2018)

Diversity & Inclusion

  • Best Finance Companies for Women, Fairygodboss (2019)
  • Gender-Equality Index (BFGEI), Bloomberg (2019)
  • Best Places to Work for LGBTQ Equality, Human Rights Campaign (2019)
  • A. Leon Higginbotham Corporate Leadership Award, National Lawyers' Committee for Civil Rights (2018)
  • Top 50 Employers, CAREERS & the disABLED magazine (2019)
  • Top 70 Companies for Executive Women, National Association for Female Executives (2019)
  • 100% Score on the 2018 Disability Equality Index ® (DEI®) Best Places to Work™
  • The Most Powerful Women in Banking and Finance, American Banker (2018)
  • 50 Best Companies for Diversity, Black Enterprise magazine (2018)
  • Best Companies to Work for Women, Women's Choice Award® (2018)
  • Top Financial Companies, Professional Woman’s magazine (2018)
  • America’s 2018 “Best-of-the-Best” Corporations for Inclusion, National Gay & Lesbian Chamber of Commerce (NGLCC) and National Business Inclusion Consortium (NBIC) (2018)
  • 100 Best Companies for Working Mothers, Working Mother magazine (2018)
  • Best Companies for Dads, Working Mother magazine (2018)
  • 50 Best Places to Work for New Dads, Fatherly (2018)
  • Top Supplier Diversity Programs, Black EOE Journal (2018)
  • Top Employer, Black EOE Journal (2018)
  • Top LGBT Friendly, Black EOE Journal (2018)
  • Best Places for Women & Diverse Managers to Work, DiversityMBA Magazine’s 50 Out Front Companies for Diversity Leadership (2018)
  • Best of the Best for Top Disability-Friendly Companies, DIVERSEability magazine (2018)
  • Top Financial/Banking Companies, Hispanic Network magazine (2018)
  • Top 1000 Company Worldwide for Millennial Women, Mogul (2018)
  • Best Companies to Work for Multicultural Women, Women's Choice Award® (2018)

Military & Veteran Support

  • Best of the Best Top Veteran-Friendly Companies, U.S. Veterans Magazine (2018)
  • Top Veteran Friendly Supplier Diversity Programs, U.S. Veterans magazine (2018)

Community Investments

  • Outstanding Community Reinvestment Act Rating
  • Silver Halo Award, Engage for Good (2018)
  • Laurie D. Zelon Pro Bono Award, Pro Bono Institute (2018)
  • Corporate Social Responsibility Leadership Award, Financial Services Roundtable (2017)
  • Corporate Citizenship Award, Pittsburgh Business Times (2017)

Environmental Sustainability

  • 100 Most Sustainable Companies, Barron’s (2018)
  • Leader in Climate Disclosure, Carbon Disclosure Project (2017)