Stakeholder Engagement Allows for Continuous Improvement

Our success largely depends on strong relationships with our stakeholders. To develop and maintain these relationships, we must build trust and engage in two-way communication with our stakeholder groups. We must be transparent in our words and actions and actively listen and respond to their questions and concerns.

The tables below provide a few examples of how PNC communicates with, receives feedback from and responds to stakeholders. In addition to actively communicating with our stakeholders, we regularly monitor PNC and financial industry media coverage and social media conversations and track the overall health of our brand, all of which allows us to better gauge PNC’s reputation and visibility in the regions where we operate.

What Makes Us Different
Makes Us Stronger.

2020 Corporate Responsibility

Summary of Our Efforts »

Download 2020 CR Report


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Stakeholder Engagement »

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How We Engage with Our Stakeholders
Recognized for our Efforts

Corporate Awards & Recognition

Industry/Reputation

  • U.S. Best Bank, Euromoney Awards for Excellence (2020)
  • Best National Banks, Kiplinger (2020)

 

Corporate Social Responsibility

  • Outstanding Community Reinvestment Act Rating for 44 consecutive years
  • JUST 100 America’s Most Just Companies; Top 100 U.S. Companies Supporting Healthy Families and Communities, JUST Capital (2021)
  • 100 Most Sustainable Companies, Barron’s (2020)
  • America’s Most Responsible Companies, Newsweek (2020)

 

Diversity & Inclusion

Accessibility

  • 100% Score on Disability Equality Index® (DEI®Best Places to Work™ (2021)
  • Top 50 Employers, Equal Opportunity Magazine (2021)
  • Top 50 Employers, CAREERS & the disABLED Magazine (2021)
  • Employer of the Year, Disability:IN (2019)

LGBTQ+

  • Best Places to Work for LGBTQ Equality, Human Rights Campaign (2021)
  • Top LGBTQ+ Friendly, Black EOE Journal (2021)
  • Best-of-the-Best Corporation for Inclusion, National Gay & Lesbian Chamber of Commerce and National Business Inclusion Consortium, (2020)

Veterans

  • Best of the Best Top Veteran-Friendly Companies, U.S. Veterans Magazine (2021)
  • Top Veteran-Friendly Supplier Diversity Programs, U.S. Veterans Magazine (2021)


Women

  • Best Companies for Multicultural Women, Seramount (2021)
  • Gender-Equality Index, Bloomberg (2021)
  • Top Financial Companies, Professional Woman’s Magazine (2021)
  • 50 Out Front: Best Places to Work for Women & Diverse Managers, Diversity MBA Magazine (2021)
  • 100 Best Companies, Working Mother (2020)
  • Top 70 Companies for Executive Women, National Association for Female Executives (2020)
  • Most Powerful Women in Banking and Finance, American Banker (2020)
  • Best Finance Companies for Women, Fairygodboss (2020)
  • Board Diversity Award, DirectWomen (2019)