Stakeholder Engagement Allows for Continuous Improvement

Our success largely depends on strong relationships with our stakeholders. To develop and maintain these relationships, we must build trust and engage in two-way communication with our stakeholder groups. We must be transparent in our words and actions and actively listen and respond to their questions and concerns.

The tables below provide a few examples of how PNC communicates with, receives feedback from and responds to stakeholders. In addition to actively communicating with our stakeholders, we regularly monitor PNC and financial industry media coverage and social media conversations and track the overall health of our brand, all of which allows us to better gauge PNC’s reputation and visibility in the regions where we operate.

What Makes Us Different
Makes Us Stronger.

2020 Corporate Responsibility

Summary of Our Efforts »

Download 2020 CR Report


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Stakeholder Engagement »

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How We Engage with Our Stakeholders
Recognized for our Efforts

Corporate Awards & Recognition

Reputation

  • Most Powerful Women in Banking, American Banker (2021)
  • Best Overall Bank for Students, Money.com, (2021-2022)
  • Best Private Banks, Global Finance World (2022)
  • No. 3 Paycheck Protection Program Lender in U.S. (2021)
  • U.S. Best Bank, Euromoney Awards for Excellence (2020)

Corporate Responsibility

Our Communities & Responsible Business Practices

  • Outstanding Community Reinvestment Act rating in every evaluation since the law was enacted in 1977
  • 100 Most Sustainable Companies, Barron’s (2022)
  • America’s Most Responsible Companies, Newsweek (2021)

Our Commitment to Diversity & Inclusion

Accessibility

  • 100% Score on Disability Equality Index® (DEI®) Best Places to Work™ (2021)
  • Top 50 Employers, Equal Opportunity Magazine (2021)
  • Top 50 Employers, CAREERS & the disABLED Magazine (2021)

LGBTQ+

  • Best Places to Work for LGBTQ+ Equality, Human Rights Campaign, for 10 consecutive years (2022)
  • Top LGBTQ+ Friendly, Black EOE Journal (2021)
  • Best-of-the-Best Corporation for Inclusion, National Gay & Lesbian Chamber of Commerce and National Business Inclusion Consortium, (2021)

Veterans

  • Best of the Best Top Veteran-Friendly Companies, Top Veteran-Friendly Supplier Diversity Programs, U.S. Veterans Magazine (2021)

Women

  • Gender-Equality Index, Bloomberg (2022)
  • Top Companies for Executive Women, Best Companies for Multicultural Women, Best Companies for Working Mothers, Seramount (2021)
  • 50 Out Front: Best Places to Work for Women & Diverse Managers, Diversity MBA Magazine (2021)
  • Top 70 Companies for Executive Women, National Association for Female Executives (2021)
  • Best Finance Companies for Women, Fairygodboss (2021)