Adapting to Different Marketplaces

The councils:

  • Collaborate across key lines of business at the market level
  • Promote diverse hiring to reflect the communities served by a relevant market
  • Determine areas of emerging business opportunities using timely demographic data
  • Encourage the regional team to complete Supplier Diversity Training and increase customer awareness of and registration with PNC’s Supplier Diversity Program
  • Increase the number of diverse and women business enterprises as clients and suppliers
  • Identify opportunities for the EBRGs to build relationships within the community
  • Discover community sponsorship opportunities that align with the market strategy

Regional Diversity & Inclusion Councils

Our Regional Diversity and Inclusion Councils are made up of representatives from all lines of business situated across 32 geographic locations. From a retail branch teller to a regional president, all council members have a voice. These councils work to generate revenue by attracting new customers, partnering with diverse suppliers, hiring diverse employees who reflect their respective markets and strengthening their relationships with communities.

Intentionally taking the extra steps to build new connections for our teams, our communities and our clients is what differentiates us as an organization.

James Hansen | Regional President (Eastern Carolinas) & Sponsor, Regional D&I Council

A market liaison leads each Regional Diversity and Inclusion Council and works with subcommittees to analyze market data, identify opportunities, and create and execute a market strategy.

Our commitment to diversity and inclusion is one of the critical components to 2016 being a new record for PNC’s performance in the Chicago region.

Scott Swanson | Regional President (Chicago) & Sponsor, Regional D&I Council

The diversity and inclusion team advises and guides these councils and provides the necessary support, data, analytics, tools and resources.
Learn more about what these councils do

2016 Council Highlights

The Cincinnati Regional Diversity and Inclusion Council launched a Speaker Series in 2016. The Speaker Series invited community leaders to address diversity and inclusion topics relevant to the market. Highlights of the series included a visit to the Islamic Center of Greater Cincinnati. In addition to dispelling myths about the Muslim faith, the guest speaker provided a tour of the center and shared tips for doing business with the Muslim community. The second speaker was a civil rights jurist who gave a historical perspective of the long fight for equality and challenged the employees in attendance to join the effort to improve race relations.

The Speaker Series allows us to discuss relevant issues and topics in a supportive and productive environment. It fosters conversations between our team members so that we gain new perspectives and knowledge, and offers us new ways to connect to the communities we serve.

Mic Conney | Cincinnati Regional D&I Council Co-Chair

The Toledo Diversity and Inclusion Council expanded its business with a host of credit unions, which serve diverse segments in their region.

Our council had a unique opportunity to serve our community by building relationships with the management and board members of local credit unions, and assist their members and low-income communities with products and services that are not normally offered.

Christine Walton | Regional D&I Council Market Liaison (Toledo, OH)

The PNC Military EBRG, along with the Pittsburgh Regional D&I Council and several community partners, collaborated on an inaugural dog walk – called the Mutt Strut – as a fundraiser to sponsor service dogs for Pittsburgh-area veterans through Guardian Angels Medical Service Dogs. The event included a large dog parade with prizes for various categories.

(From left): Damien Gottschalk, Greg Jordan, Stacy Juchno with her dog Biscuit, Mike Hudson and Chris Phllips

There were more than 400 registrants, 24 sponsors, 15 vendors and 75 PNC employees who volunteered, and the EBRG met its ambitious goal of funding nine service dogs at a cost of $22,000 each.

I’m so proud to be part of the military community here at PNC. In my day job, as a veteran and as a member of a couple of boards for veteran-focused organizations, I’m honored I can say that my company gets it.

Chris Phillips | Marine Veteran, Military EBRG member

The Diversity & Inclusion Partner Roundtable

In support of the Regional Councils, the Diversity and Inclusion Partner Roundtable is a group of subject-matter experts from across PNC, each of whom has a specific diverse lens as part of their role at the bank, including multicultural marketing, women business development and diverse segments.

By sharing information on goals, objectives, resources and tools, the Roundtable leverages strategies and opportunities to support robust diversity initiatives and drive enhanced business results through a comprehensive, companywide diversity strategy.

Representatives from


Geographic Locations

across all lines of business, make up our regional diversity and inclusion councils

The Diversity & Inclusion Roundtable supports our regional councils.

Read How

All Inclusive: Better Together
Diversity & Inclusion at PNC

Summary of Our Efforts »
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Fact Sheet

Awards & Recognition

Important Legal Disclosures & Information

Equal Employment Opportunity Policy

It is the policy of The PNC Financial Services Group, Inc. ("PNC") to affirmatively implement equal opportunity to all qualified applicants and existing employees without regard to race, color, religion, national origin, gender, sexual orientation, gender identity/expression, age, ancestry, marital status, genetic information, family medical history, disability, protected veteran status, or any other basis that would be in violation of any applicable ordinance or law. Protected veterans include disabled veterans, active duty wartime or campaign badge veterans, recently separated veterans and Armed Forces service medal veterans. All aspects of employment including recruitment, selection, hiring, training, transfer, promotion, termination, compensation, and benefits conform to this basic policy in order to further the principles of equal employment opportunity and affirmative action.

PNC's Equal Employment Policy is consistent with the requirements and objectives set forth in Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, and the Vietnam Era Veterans Readjustment Assistance Act of 1974 (VEVRAA), all as amended.

Affirmative Action Plans and processes have been developed and implemented throughout PNC to ensure that good faith efforts are made to provide equal employment opportunity to every employee and qualified potential employee and to formalize and reaffirm PNC's commitment to equal opportunity employment. 

PNC's objectives are to establish realistic goals and implement programs to actively recruit, promote, and provide career opportunities for qualified minorities, women, and individuals with disabilities, and protected veterans. PNC has developed internal audit procedures to monitor the development, implementation, and progress of our objectives. Our overall goal is to recruit, hire, and maintain a culturally diverse workforce that can work to its fullest potential and provide PNC with a competitive advantage in the marketplace.

PNC's employees and applicants will not be subject to intimidation and/or harassment because they have engaged in or may engage in any of the following activities: filing a complaint; assisting or participating in an investigation; opposing any act or practice made unlawful by the provisions of Executive Order 11246, VEVRAA or Section 503; or exercising any other right protected by these laws.

Summaries of PNC's Affirmative Action Plan(s) are available for review. To schedule an appointment, please contact Diversity & Inclusion at 412-762-0381, Monday through Friday from 9:00 a.m. – 4:00 p.m.