In this report, you’ll read about the ways we’re working to serve each of our constituencies in a manner deserving of their continued trust. This is a challenging time for every company in our industry, but we will grow our business and deliver for all of our constituencies by continuing to provide superior service and adhering to the responsible business practices that have long been hallmarks of PNC’s culture.
The PNC business continuity program manages the organization's capabilities to provide services at any time, regardless of the event and impact. Prioritization of investments in people, process, technology and facilities are based on different types of events, business risk and criticality. Comprehensive testing continuously validates PNC's resiliency capabilities and an integrated governance model assures transparent management reporting.
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