It was 24 hours before her trip to New York when Grace Oxley misplaced her debit card.
“Not only was I leaving for New York City that weekend, I was leaving for Europe in 2 weeks. I thought it took 7-10 days to receive a new card,” said Oxley, a four-year PNC customer. “My debit card is my lifeline for my funds.”
Oxley contacted the PNC call center and was surprised to learn her nearby branch at Bakery Square in Pittsburgh could print a new debit card for her – within two minutes on average.
“I had no idea branches could do this,” said Oxley. “I was surprised at how quickly the card was printed. Plus, I was able to place a travel notice on my card through the branch. My expectations were exceeded.”
Instant card issuance printers benefit PNC customers who instantly need a new debit card.
“We want to make it more convenient for people to bank with us,” said Brian Halloran, head of PNC’s Retail Transformation. “The printers are a terrific addition to the services we provide at the branch.”
During instant issuance, pre-printed, chip-enabled card stock is customized with the customer's name, card number, expiration date and CVV code.
There are other times you might benefit from instant card issuance, including:
Currently, classic orange and Virtual Wallet® debit cards can be instantly printed and made ready for immediate use. Credit cards, business debit cards and affinity debit cards currently aren’t eligible.
Locate instant card availability at a branch near you.
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For information on card replacement fees please see the Consumer Schedule of Service Charges and Fees or Virtual Wallet Features and Fees.