Commercial Loan Servicing Software

Benefits

Midland helps our clients grow their business, not their overhead, by delivering customized solutions that meet their increasingly complex needs. This includes lowering the operational costs associated with managing data, enhancing lending and servicing productivity, increasing front - and back-office process efficiency, and improving overall risk and portfolio management capabilities.

Enterprise! helps our clients to:

• Increase operating efficiency and servicing capacity - service more loans with fewer personnel.
• Reduce the cost of servicing information technology and infrastructure investments.
• Improve information access to enhance decision-making, manage complex customer relationships, identify and evaluate risk.
• Automate processes for tracking and accounting for high-risk, non-performing loans and owned real estate.
• Effectively manage data security, regulatory reporting and compliance, audit-ability and business continuity activities.
• Enhance customer service with data transparency for borrowers and investors.

Features

The system's feature set offers many advantages to help servicers optimize their operations and better manage their portfolios. Enterprise! utilizes browser technology and electronic loan file architecture allows for all data, images, documents and files to be centrally stored and accessed.

As a technology innovator, Midland is committed to being a leader in applying industry standards and tools for development and quality assurance.  Midland holds to proven methodologies for conversion, implementation and ongoing client support. As a result we have earned a reputation for superior customer service.

Enterprise!

• Integrated with e-mail and Microsoft Office®
• Automated contact management, event-driven ticklers and mass correspondence
• Internet portals for investor reporting and borrower customer service
• Advanced query and powerful ad-hoc reporting capabilities
• Supports complex loan, deal and ownership structures

Enterprise! provides for an organization's commercial loan administration and portfolio management needs:

• Loan Servicing
• Loan Accounting
• Collateral Surveillance
• Customer Service
• Asset Management
• Reporting
• Portfolio Administration
• Risk Management
• Payoffs
• Special Servicing and Asset Resolution
• Construction Loan Administration

Enterprise! Clients

The Enterprise! loan management system has been selected by leading life insurance companies, financial institutions, CMBS servicers, multifamily lenders and mortgage bankers. Enterprise! now services loan balances totaling more than half a trillion dollars.

*Microsoft Office^® is a registered trademark of the Microsoft Corporation.

Midland's Hosted Technology solution delivers Enterprise! on a secure, hosted basis. Our clients outsource the infrastructure administration to Midland and pay a monthly fee for system hosting, support and maintenance, and disaster recovery infrastructure.

Hosted Technology delivers Midland's proven Enterprise! platform and outsourced support services to yield the efficiencies of a large-scale environment, enabling clients to reduce overall servicing costs, increase productivity and better manage their commercial mortgage assets.

Shared Servicing is an offering that delivers Midland's Enterprise! technology platform, along with the option to outsource selected servicing activities to us on a private-label basis. The client maintains direct control of borrower relationships and asset management responsibilities, while outsourcing the processing and administrative functions to Midland.

Shared Servicing allows the client to reduce the expense of application software, related hardware, ongoing maintenance and desktop administration. A monthly fee includes system hosting, support and maintenance, and disaster recovery infrastructure.