PNC Healthcare Matters

Winter 2017 Issue


A Note From Brian Kelly, Head of PNC Healthcare

As we approach a new year, uncertainty abounds -- from the impact of potential changes in the tax laws to the intense external and internal forces driving disruption in our industry. We hope that you will find some clarity and direction for your organization from the key issues outlined in this quarter’s newsletter.

We have included insight into financing issues related to the pending phase-out of LIBOR and the option of using accounts receivable securitization to reduce capital costs.  We have also included some practical insight on key operational challenges like identifying ways to enhance revenue through unpaid claims analysis and how hospitals are transforming themselves in the face of market and regulatory pressures. Find out what is working and not working in those transformations.

If you would like to discuss any of the content included in this edition of PNC Healthcare Matters, or any other topics that can help you and your organization succeed amidst the transformation of the healthcare industry, please reach out to your PNC relationship manager or email me at

Thank you again for your relationship with PNC Healthcare.


Identifying Missed Revenue Opportunities

Since 2000, there has been $538 billion worth of care provided for which no payment has been received. An unpaid claims analysis should be performed on a regular basis to measure any revenue loss that may be occurring due to sub-optimal claims management processes. An effective analysis can help organizations determine process issues, payer problems, and site-of-service issues to help staff redesign processes, improve technology integration and increase revenue moving forward. 

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Hospitals in Transformation

The current healthcare environment is marked by intense pressure, rapid change and deep regulatory uncertainty. U.S. hospitals are struggling to adapt to this tumultuous and increasingly complicated environment, failing at an alarming rate. Through qualitative and quantitative research with hospital executives across the country, a new study examines how changes in healthcare today are impacting these institutions and what they are doing to survive.

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Is a Securitization a Viable Financing Option For You?

Securitization may allow your company to efficiently leverage the value of your accounts receivable into a low-cost, committed financing platform.  In practice, your company will receive cash due from its accounts receivable immediately, and such proceeds can be used for any corporate purpose, including reducing more expensive debt or reinvesting into the business. 

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Changes Ahead For LIBOR

The London Interbank Offered Rate (LIBOR) is a benchmark interest rate for seven maturities (overnight to 12 months) quoted in five currencies. LIBOR is widely used as a benchmark rate in lending, borrowing and derivative transactions, relating to an estimated $350 trillion of financial instruments. The Financial Conduct Authority (FCA) believes the markets supporting LIBOR are no longer “sufficiently active” to ensure the rate is representative of market conditions. Now what?

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