Online & Mobile Banking

We're Improving the Way You Sign-On

Learn more about the changes that will impact how you log in to PNC Online & Mobile Banking.

 

Over the next few months, you'll see two important enhancements to the way you access Online & Mobile Banking[1]:

Two-Step Verification is an optional, added layer of security. 

You can choose to receive a text message[2] with a one-time passcode every time you sign-on to Online Banking. Soon, you’ll receive[3] a prompt within Online Banking and with a few quick steps you can setup this new security feature by enrolling your mobile device.

Here's how it works:

Enter your User ID as usual, then click to request a one-time passcode.

Receive a text message with a 6 digit one-time passcode to your enrolled mobile device and enter it on your computer.

Enter your password to successfully sign-on to Online Banking.

Signing on to Online & Mobile Banking will be easier with your User ID and password on the same page.

  • You’ll see[4] that you can enter both your User ID and password on the same page when signing on through pnc.com and the Mobile Banking apps.
  • To support these sign-on changes, you’ll no longer see the Personal Security Image and Caption that you are accustomed to seeing before entering your password.

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Have Questions?

Find answers to your questions and concerns.

 

Important Legal Disclosures & Information

  1. PNC does not charge a fee for Mobile Banking. However, third party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Also, a supported mobile device is needed to use the Mobile Banking App. Mobile Deposit is a feature of PNC Mobile Banking. Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download a PNC mobile banking app. Eligible PNC Bank account and PNC Bank Online Banking required. Certain other restrictions apply. See the mobile banking terms and conditions in the PNC Online Banking Service Agreement.

  2. A supported mobile device is needed to use Mobile Banking. Standard message and data rates may apply.

  3. One-time passcode will be available to customers starting May 2017 for Online Banking. This will be available on the Mobile Banking apps later in 2017.  

  4. The changes to the way you sign-on to Online & Mobile Banking will be available to customers starting June 2017.

Mint is a registered trademark of Intuit, Inc.

Venmo is a service of PayPal, Inc. 

Virtual Wallet is a registered trademark of The PNC Financial Services Group, Inc. 

Bank deposit products and services provided by PNC Bank, National Association. Member FDIC