Online & Mobile Banking

We're Improving the Way You Sign-On

Learn more about the changes that will impact how you log in to PNC Online & Mobile Banking.


Over the next few months, you'll see two important enhancements to the way you access Online & Mobile Banking:

Two-Step Verification is an optional, added layer of security. 

You can choose to receive a text message[1] with a one-time passcode every time you sign-on to Online Banking. Soon, you’ll receive[2] a prompt within Online Banking and with a few quick steps you can setup this new security feature by enrolling your mobile device.

Here's how it works:

Enter your User ID as usual, then click to request a one-time passcode.

Receive a text message with a 6 digit one-time passcode to your enrolled mobile device and enter it on your computer.

Enter your password to successfully sign-on to Online Banking.

Signing on to Online & Mobile Banking will be easier with your User ID and password on the same page.

  • You’ll see[3] that you can enter both your User ID and password on the same page when signing on through and the Mobile Banking apps.
  • To support these sign-on changes, you’ll no longer see the Personal Security Image and Caption that you are accustomed to seeing before entering your password.

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Important Legal Disclosures & Information

  1. A supported mobile device is needed to use Mobile Banking. Standard message and data rates may apply.

  2. One-time passcode will be available to customers starting May 2017 for Online Banking. This will be available on the Mobile Banking apps later in 2017.  

  3. The changes to the way you sign-on to Online & Mobile Banking will be available to customers starting June 2017.

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