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Here's what you need to do:
Log in to PNC Online Banking to prevent payment interruption
You should also:
What you will need:
Questions? Were here to help. Call our Customer Care team at 1-888-PNC-BANK (1-888-762-2265).
Hours: Mon-Fri: 7am - 10pm (ET), Sat-Sun 8am-5pm (ET)
Due to recent technology enhancements, we are changing the way you can make payments at PNC. The current CLC payment site is in the process of being decommissioned, and if you wish to continue making payments online, you will need to enroll in, or log in to access, PNC Online Banking and set up payments. Otherwise, you will need to utilize another payment method to make a payment to your loan. (Online, Mobile, IVR, Check or Branch)
You will need to log into the current payment site, the CLC website (link) and cancel any scheduled payments, or automatic deductions. Then, you will need to enroll in, or log into, PNC Online Banking to setup up automatic payment deductions. After December 31, 2020 your recurring payment will end. If you do not make alternative arrangements for your payment your loan may end up delinquent.
No, your current monthly payment due date will remain the same.
No, there will be no change to your account number, it will remain the same.
You can enroll in PNC Online Banking at www.pnc.com/olb. To get started, you will need:
We’re here to help. If you have any questions or need assistance, please contact our Customer Care Team at 1-888-PNC-BANK (1-888-762-2265). Hours: Mon-Fri: 7am - 10pm (ET), Sat-Sun 8am-5pm (ET)
PNC is a registered service mark of The PNC Financial Services Group, Inc. (“PNC”). All loans are provided by PNC Bank, National Association, a subsidiary of PNC, and are subject to credit approval and property appraisal.
©2020 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association. Member FDIC
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