Protecting Your Identity

Feel Secure with PNC

At PNC, we are aware of the risks consumers face each day.

That's why we have implemented stringent security measures in our everyday business practices, so you can conduct your personal and professional business with confidence that your money is secure.

PNC always:

  • Requests an ID at the teller window before granting access to your account
  • Asks specific questions during phone transactions
  • Guards Online Banking transactions, including Online Bill Pay with encryption and passwords, and masks all account numbers from online transmission
  • Limits the amount of ATM withdrawals
  • Offers zero liability if your PNC Bank Check Card or PNC Bank Visa Platinum Select Rewards Credit Card is used fraudulently
  • Adheres to the requirements of our Privacy Policy

PNC Identity Theft Protection & Assistance Programs

With our many helpful identity theft prevention and assistance programs, you can feel safe knowing your assets are protected by PNC each and every day.

Verified by Visa

With PNC Bank's Verified by Visa service, you can password protect purchases when shopping online with your PNC Bank Check Card. Verified by Visa is a free service offered to all Check Card holders. Register now for added security when you use your PNC Bank Check Card online.

Identity Theft Reimbursement Insurance

As an added benefit to PNC Bank Performance Checking and Performance Select Checking accounts, PNC is providing free Identity Theft Reimbursement Insurance.

Identity Theft Assistance Center (ITAC)

PNC is proud to be a founding member of ITAC (Identity Theft Assistance Center). The Identity Theft Assistance Center (ITAC) is a cooperative initiative of the financial service industry that provides a free victim assistance service for customers of member companies. ITAC walks the identity theft victim through his or her credit report to find suspicious activity, notifies the affected creditors, and places fraud alerts with the credit bureaus. ITAC is part of an ongoing effort by the financial services industry to address and reduce the human economic consequences of fraud and identity theft.

(ITAC)     The Identity Theft Assistance Center »

Victims Assistance Program

PNC Bank's Victims Assistance Program offers tips to help you avoid becoming a victim of identity theft, steps to take if you are a victim and forms that may be used to report the incident to financial institutions. You can also access your PNC account activity logs and customer account records to check for discrepancies.

For more information about PNC's Identity Theft security programs, call our toll-free number 888-PNC-BANK, between 6 am - 12 midnight, Eastern Time, 7 days a week, and talk to a PNC customer service specialist.