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Beginning in March 2020, PNC is introducing a new remote deposit service called PNC Remote Deposit which will replace our existing DepositNow® service.
As part of this change, DepositNow Mobile users will also transition to the PNC Mobile Deposit service available through PNC’s Mobile Banking app.
Your DepositNow and DepositNow Mobile service will continue to be available until June 24th, 2020, allowing you time to transition to the new PNC Remote Deposit services until then.
Desktop scanner customers will need to take the following steps in both DepositNow and in PNC Online Banking in order to transition to the new PNC Remote Deposit Service.
2. Uninstall the scanner driver supporting DepositNow from your computer by using the Add/Remove Program feature in the Window's Control Panel.
a. Navigate to Control Panel:
Windows 7/8: Select Program > Uninstall a Program > Driver starts with TellerScan or Digital Check or Panini > Uninstall.
Windows 10: Select Programs & Features > Driver starts with TellerScan or Digital Check or Panini > Uninstall.
In PNC Online Banking:
1. Sign in to PNC Online Banking. If this is your first time using PNC Online Banking for your business, you will need to complete the enrollment process to obtain a user ID and password.
2. Once logged in, click the “Business Tools” tab at the top of your screen.
3. Click on “Enroll Now” inside the PNC Remote Deposit tile.
4. Next, on the enrollment page, do the following:
a. Review the accounts which will be migrated from DepositNow. If a required account does not appear in this list, please contact the Customer Care Center or your Business Banker.
b. Review the User Agreement and check the box acknowledging that you have read and accept the agreement.
c. Click the submit button when finished.
If you need to enroll new accounts, add additional users, request a new limit, or purchase additional scanners, you can initiate a request by clicking on the Settings link under Business Tools in PNC Online Banking. Complete instructions for these items can be found in the
Mobile device customers will need to take the following steps to transition to PNC Mobile Deposit.
1. If this is your first time using PNC Online Banking for your business, you will need to complete the enrollment process to obtain a user ID and password for use with the mobile banking app.
2. If you have not already done so, download the PNC Mobile Banking app. Sign into the PNC Mobile Banking app once you have your user ID and password.
3. Once logged in, tap on the navigation icon in the upper left hand corner.
4. Select “Deposit.”
5. Accept the Terms and Conditions.
When your transition to the new PNC Mobile Banking app is completed, you can delete the DepositNow Mobile app from your phone.
DepositNow service will be discontinued on June 24, 2020. If you are a business customer and wish to utilize remote deposit services, you will be required to transition to PNC Remote Deposit or, for mobile customers, PNC Mobile Deposit.
No. To continue using remote deposit services after June 24, 2020, you will need to set up your business' information in PNC Remote Deposit, and download any activity reporting or other data you need from DepositNow prior to that date.
Yes, you can use the same scanner. You will need to uninstall the scanner driver you used for DepositNow and install a new scanner driver for PNC Remote Deposit. Instructions for this process are included on this page.
* As a response to Coronavirus/COVID-19, effective March 24, 2020, mobile deposit limits temporarily increased from $5,000 per month to $15,000 per month for all business accounts except Business Checking Plus, Treasury Enterprise Plan and Analysis Business Checking which remain at $25,000 per month. Monthly deposit limits subject to change.
If you need to enroll in one or both of these programs, use the links below:
PNC Online Banking: Enroll
PNC does not charge a fee for Mobile Banking. However, third party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Also, a supported mobile device is needed to use the Mobile Banking App. Mobile Deposit is a feature of PNC Mobile Banking. Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download a PNC mobile banking app. Eligible PNC Bank account and PNC Bank Online Banking required. Certain other restrictions apply. See the mobile banking terms and conditions in the PNC Online Banking Service Agreement.
DepositNow is a registered trademark of Fundtech, Inc.
Banking products and services and bank deposit products are provided by PNC Bank, National Association (N.A.), a wholly-owned subsidiary of The PNC Financial Services Group, Inc. and Member FDIC.
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