Jenn Lim, is the CEO and CHO (Chief Happiness Officer) of Delivering Happiness (DH), a company she and Tony Hsieh (CEO of Zappos.com) co-founded to inspire science-based happiness, passion and purpose at work, home and in everyday life.
Jenn has been a consultant with Zappos from its start-up days in 2003 to the several billion-dollar business it is today. She created the Zappos Culture Book, an embodiment of how companies can use happiness as a business model to increase productivity and profitability.
Jenn’s experience with Zappos, combined with her development of scientific frameworks for workplace happiness, created the evidence that happier employees = happier customers = successful companies (and meaningful lives).
Why does higher purpose matter for your organization? Imagine what your company would be like if every employee identified their purpose and brought it to work. Connect the link between personal and organizational purpose, then the role it plays in business success.
Individual and organizational core values are the cornerstone of your company culture. Learn our ten steps for a values-driven culture and the impact of alignment. Then create your own core values to live by.
Research shows that Progress, Control and Connectedness are the keys to sustainable happiness. Understand how these levers influence motivation, productivity and engagement. Create a culture action plan based on these levers.
Open and honest communication increases connectedness, productivity and meaningful relationships at work. Learn the aspects of authenticity, listening and clear communication. Create your own communication pact with your team.
With her popular blog at MariSmith.com, and her large, loyal following on Facebook, Twitter, LinkedIn, and Google Plus, Mari Smith is considered one of the top resources and thought leaders in the world of marketing. She regularly appears in media locally and nationally in publications such as The New York Times, The Wall Street Journal, Inc., Forbes, Fortune, Chicago Tribune, and Success Magazine.
Mari created three exclusive videos for PNC, to help small businesses get the most out of using social media to reach and service new customers.
The videos and materials that you will view were prepared for general information purposes only by the speaker and are not intended as legal, tax or accounting advice or as recommendations to engage in any specific transaction, including with respect to any securities of PNC, and do not purport to be comprehensive. Under no circumstances should any information contained in the presentation, the webinar, or the materials presented be used or considered as an offer or commitment, or a solicitation of an offer or commitment, to participate in any particular transaction or strategy. Any reliance upon any such information is solely and exclusively at your own risk. Please consult your own counsel, accountant or other advisor regarding your specific situation. Neither PNC Bank nor any other subsidiary of The PNC Financial Services Group, Inc. will be responsible for any consequences of reliance upon any opinion or statement contained here, or any omission. The opinions expressed in these materials or videos are not necessarily the opinions of PNC Bank or any of its affiliates, directors, officers or employees.
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