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Jenn Lim, is the CEO and CHO (Chief Happiness Officer) of Delivering Happiness (DH), a company she and Tony Hsieh (CEO of Zappos.com) co-founded to inspire science-based happiness, passion and purpose at work, home and in everyday life.
Jenn has been a consultant with Zappos from its start-up days in 2003 to the several billion-dollar business it is today. She created the Zappos Culture Book, an embodiment of how companies can use happiness as a business model to increase productivity and profitability.
Jenn’s experience with Zappos, combined with her development of scientific frameworks for workplace happiness, created the evidence that happier employees = happier customers = successful companies (and meaningful lives).
Why does higher purpose matter for your organization? Imagine what your company would be like if every employee identified their purpose and brought it to work. Connect the link between personal and organizational purpose, then the role it plays in business success.
Individual and organizational core values are the cornerstone of your company culture. Learn our ten steps for a values-driven culture and the impact of alignment. Then create your own core values to live by.
Research shows that Progress, Control and Connectedness are the keys to sustainable happiness. Understand how these levers influence motivation, productivity and engagement. Create a culture action plan based on these levers.
Open and honest communication increases connectedness, productivity and meaningful relationships at work. Learn the aspects of authenticity, listening and clear communication. Create your own communication pact with your team.
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