Mike Durant, the man behind the real-life story of Black Hawk Down, a best-selling author, successful entrepreneur and business owner, shares his tips on video for starting a business and maintaining its success.
Mike Durant entered the U.S. Army in 1979 and participated in a variety of combat operations including Desert Storm and Restore Hope. He is now the president and CEO of Pinnacle Solutions, Incorporated, an engineering and services company that has grown from a home office-based startup to having more than 210 employees in just eight years.
Mike was the guest speaker for PNC’s 2016 Veterans Small Business Month webinar titled: Taking Command: Helping Your Business Perform to its Full Potential. Watch Replay »
In addition to the webinar, he created these six exclusive videos for PNC to help small business owners understand some of the key tactics that are important to "mission success".
"To me the most important thing to understand is to set realistic expectations."
Quick tips to keep in mind when starting a business
More Ideas for Successfully Starting Your Business:
Low Cash Flow: A Survival Guide »
Cash or credit? Which is the better fuel for your company's growth? »
"The way you establish your values is try to understand your customer first, what is important to them."
Why values are important to your business’ success.
More Ways to Demonstrate Your Business Values:
How Building Customer Loyalty Increases Profitability »
Re-thinking the Challenge of Work-life Balance »
"It captures the essence of what you're trying to be as an organization."
Here's why it’s imperative to have a clear business direction.
More Help with Living Your Vision :
Guide to Building a 7-Figure Business »
Will it fly? Evaluating New Ideas for Your Business »
"Few decisions you make as a business owner/entrepreneur are as important as hiring and retaining quality people."
The importance of finding the right people to support your business.
More Tips for Employee Management and Satisfaction :
Getting Your Employees to Feel Engaged and Motivated at Work »
Competitive Benefit Options That Businesses Can Offer Employees »
"Goals are very important because people have to understand […] how they can contribute to the overall mission of the company."
The role of goal-setting and its effect on your organization.
More Ideas to Help with Goal Setting :
Profit Margins: Why You Need an Annual Review »
How to Avoid Outgrowing Your Financial Practices »
"The way to ensure your continued success is by focusing on the work that you already have."
Understand your business goals and execute flawlessly.
More Tips for Staying On Track :
How to Scale Up and Optimize Your Cash Flow Management Plan »
The Lazarus Effect: Bringing Old Customers Back to Life »
With her popular blog at MariSmith.com, and her large, loyal following on Facebook, Twitter, LinkedIn, and Google Plus, Mari Smith is considered one of the top resources and thought leaders in the world of marketing. She regularly appears in media locally and nationally in publications such as The New York Times, The Wall Street Journal, Inc., Forbes, Fortune, Chicago Tribune, and Success Magazine.
Mari created three exclusive videos for PNC, to help small businesses get the most out of using social media to reach and service new customers.
Gene Marks, whose The Washington Post, Forbes, Inc. Magazine and The Huffington Post columns on management are read weekly by hundreds of thousands of owners of small and medium-sized businesses across the country, covers the latest trends, techniques and tactics used by smart business owners and managers to maximize their cash flow, including these and more:
The videos and materials that you will view were prepared for general information purposes only by the speaker and are not intended as legal, tax or accounting advice or as recommendations to engage in any specific transaction, including with respect to any securities of PNC, and do not purport to be comprehensive. Under no circumstances should any information contained in the presentation, the webinar, or the materials presented be used or considered as an offer or commitment, or a solicitation of an offer or commitment, to participate in any particular transaction or strategy. Any reliance upon any such information is solely and exclusively at your own risk. Please consult your own counsel, accountant or other advisor regarding your specific situation. Neither PNC Bank nor any other subsidiary of The PNC Financial Services Group, Inc. will be responsible for any consequences of reliance upon any opinion or statement contained here, or any omission. The opinions expressed in these materials or videos are not necessarily the opinions of PNC Bank or any of its affiliates, directors, officers or employees.