Help Your Business Perform to its Full Potential

Watch All 6 Exclusive Videos    


Mike Durant, the man behind the real-life story of Black Hawk Down, a best-selling author, successful entrepreneur and business owner, shares his tips on video for starting a business and maintaining its success.

Mike Durant entered the U.S. Army in 1979 and participated in a variety of combat operations including Desert Storm and Restore Hope. He is now the president and CEO of Pinnacle Solutions, Incorporated, an engineering and services company that has grown from a home office-based startup to having more than 210 employees in just eight years.

Mike was the guest speaker for PNC’s 2016 Veterans Small Business Month webinar titled: Taking Command: Helping Your Business Perform to its Full Potential. Watch Replay »

In addition to the webinar, he created these six exclusive videos for PNC to help small business owners understand some of the key tactics that are important to "mission success".

Starting a Business

"To me the most important thing to understand is to set realistic expectations."

Quick tips to keep in mind when starting a business

Establishing Your Business Values

"The way you establish your values is try to understand your customer first, what is important to them."

Why values are important to your business’ success.

The Importance of Having a Clear Vision

"It captures the essence of what you're trying to be as an organization."

Here's why it’s imperative to have a clear business direction.

Hiring & Retaining Quality People

"Few decisions you make as a business owner/entrepreneur are as important as hiring and retaining quality people."

The importance of finding the right people to support your business.

Why Setting Goals is Important

"Goals are very important because people have to understand […] how they can contribute to the overall mission of the company."

The role of goal-setting and its effect on your organization.

Maintaining Your Focus and Execution

"The way to ensure your continued success is by focusing on the work that you already have."

Understand your business goals and execute flawlessly.

More Videos from Successful Entrepreneurs

How to Use Facebook, Instagram & Twitter To Grow Your Business

With her popular blog at, and her large, loyal following on Facebook, Twitter, LinkedIn, and Google Plus, Mari Smith is considered one of the top resources and thought leaders in the world of marketing. She regularly appears in media locally and nationally in publications such as The New York Times, The Wall Street Journal, Inc., Forbes, Fortune, Chicago Tribune, and Success Magazine.

Mari created three exclusive videos for PNC, to help small businesses get the most out of using social media to reach and service new customers.

Watch Mari's Videos »

How Smart Business Owners Will Double Their Cash Through 2019

Gene Marks, whose The Washington Post, Forbes, Inc. Magazine and The Huffington Post columns on management are read weekly by hundreds of thousands of owners of small and medium-sized businesses across the country, covers the latest trends, techniques and tactics used by smart business owners and managers to maximize their cash flow, including these and more:

  • Key internal and external metrics
  • Which financial statement benchmarks and reports work the best
  • Techniques for creating budgets and forecasts
  • How smart managers manage payables and receivables to make the best use of their cash float

Watch Webcast Replay »

Important Legal Disclosures and Information

The videos and materials that you will view were prepared for general information purposes only by the speaker and are not intended as legal, tax or accounting advice or as recommendations to engage in any specific transaction, including with respect to any securities of PNC, and do not purport to be comprehensive. Under no circumstances should any information contained in the presentation, the webinar, or the materials presented be used or considered as an offer or commitment, or a solicitation of an offer or commitment, to participate in any particular transaction or strategy. Any reliance upon any such information is solely and exclusively at your own risk. Please consult your own counsel, accountant or other advisor regarding your specific situation. Neither PNC Bank nor any other subsidiary of The PNC Financial Services Group, Inc. will be responsible for any consequences of reliance upon any opinion or statement contained here, or any omission. The opinions expressed in these materials or videos are not necessarily the opinions of PNC Bank or any of its affiliates, directors, officers or employees.