Home Insight Tracker How-To Videos

Learn more about how Tracker can help keep you better informed about your application.

 

Getting Started

Register to stay up-to-date on your home loan process. You’ll want to get started right away to take advantage of all the benefits.

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With Tracker, you can…

  • Stay up-to-date on your home loan
  • Register by completing the secure registration process and verifing your identity by entering your Registration Number
  • Create your own user ID, password and select a personal security image

Progress Bar

Access a quick view of your application status at each step of the loan process.

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The Tracker progress bar provides you…
• Status updates of when your application hits major milestones
• Your estimated Close Date, always in sight and always visible in Tracker

Application Overview

See your loan application information in one central location including details of your estimated monthly payment.

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The Application overview provides you…
• An easy-to-read pie chart with key information regarding your loan
• A table including the details of your estimated monthly payment, interest rate, loan term, and more

Managing Documents

Upload documents required to complete your application from your desktop, laptop or tablet.

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You can manage your documents by…
• A simplified process of submitting documents for your loan application.

• Seeing the requested documents or where submitted documents are in the approval process

Secure Messaging

View your home lending team contact information and exchange secure messages.

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With Secure Messaging, you can…
• Contact key members of your PNC team via secure messaging for help or questions
• Compose messages or ask us to call you by providing us with your preferred telephone number
• Review messages you’ve already sent by clicking on the Sent Messages tab

Opt-In Your Agent

Help ensure your entire homebuying team stays on the same page by opting in your real estate agent to receive email updates on your loan's status.

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• By providing this limited view of your application status, PNC AgentView® increases connectivity

• While keeping your agent informed - know that PNC will never share private or personal information such as loan terms, documents submitted or your income with your agent