If the first six digits on the front of your current Cougar Card are 639456, you will need to stop by the SXU card office and trade in your current Cougar Card for a FREE, linkable ID before you are able to link to your PNC account.

I want to use my Saint Xavier University Cougar Card as an ATM Card - where do I start? How do I link my Saint Xavier University Cougar Card to my PNC account? Why do I need a Personal Identification Number (PIN) for my Saint Xavier University Cougar Card? What if I lose my Saint Xavier University Cougar Card? I want to use my Saint Xavier University Cougar Card as an ATM Card - where do I start? It's easy - all you need to do is:
  1. Have a PNC Bank account
  2. Have your student ID Number
  3. Choose whether you want to link online, in person at a branch, or by phone (see detail below)

Then, your Cougar card can be used at any PNC Bank ATM and at millions of ATMs around the world.

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How do I link my Saint Xavier University Cougar Card to my PNC account? You have three options for linking your card. No matter which you choose, it should only take a few minutes to "get linked."
Option #1: Online
Do it whenever it’s most convenient for you. Just sign in to your PNC Online Banking account, go to the Customer Service tab and click "Link Campus ID Card" under the Account Services section. On the next page, select your school and follow the easy instructions through the rest of the process, including selecting a unique Personal Identification Number (PIN) for your card in order to use it at ATMs and retail locations that accept STAR.
Option #2: At a PNC Bank branch
Stop by a nearby branch and speak with one of our representatives. Click on "Locate PNC" to find a branch near you. And remember to select a PIN for your card in order to use it at ATMs and retail locations that accept STAR.
Option #3: By Phone
Call 877-PNC-1000 and ask the representative to link your card over the phone. And don't forget to select a PIN for your card in order to use it at ATMs and retail locations that accept STAR.
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Why do I need a Personal Identification Number (PIN) for my Saint Xavier University Cougar Card? Your unique PIN enables your Cougar Card to function at ATMs and retail locations that accept STAR for any PIN based transaction.

This PIN is separate from the one you may have selected for your PNC Bank Visa Check Card. But you can choose whether you want the same PIN for both or make them different - whichever makes you more comfortable.

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What if I lose my Saint Xavier University Cougar Card? If you lose your Cougar Card, you should immediately remove any existing links to your PNC Bank accounts. You have the following options to remove the link(s):
  1. Sign on to PNC Online Banking account, go to the Customer Service tab and click "Link Campus ID Card" under the Account Services section.
    • Click on the "Remove Accounts" button and follow the instructions to remove the links to all of the PNC Bank accounts that are attached to your Cougar Card.
    • Your request will be processed immediately; however, the change will not be reflected on Online Banking until the next business day.
  2. If you do not have immediate access to the internet, you should call 877-PNC-1000 as soon as you realize that your Cougar Card is lost and ask the PNC Bank representative to remove all existing links to your PNC Bank accounts.
  3. Notify the Cougar Card Office at 773-298-IDID (4343).

It is very important to remove the account links attached to your Cougar Card as soon as you realize your card has been lost.

If you lose your Cougar Card, please remember you must link and assign a PIN to your new ID card. However, you may choose to do so by either going online, or visiting the nearest branch.

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