Royal ePay is like direct deposit, but it provides additional benefits such as online access for students to view activity and manage their profiles.
YES! The University of Scranton is using Royal ePay to process payments. Look for an e-mail near the end of July with instructions on how to log in to Royal ePay and enter your direct deposit information. It's easy and will only take a few minutes.
Failure to provide your banking information will result in the issuance of a paper check in the event a payment is made. Paper checks are issued via U.S. mail to the address on file with the University. No checks will be available for pick up. Mailing paper checks also means that it could take at least 5 - 10 days for your check to arrive in your mailbox due to processing and mail time. Direct deposits are made in 24 - 48 hours.
All students were issued a temporary activation code via e-mail the last week of July. This e-mail also provided easy instructions on how to log in. Once you're enrolled, anytime you are owed a payment you will be notified of the amount so you'll know how much you'll be receiving and when to expect it.
Students who work for the University will continue to be paid on their normal payday. One day prior to payday, students will receive an automated e-mail confirming the amount and method of payment.
With Royal ePay, any funds owed to a student are deposited directly into the student's preferred bank account. This would include Financial Aid refunds, work-study payments and other student refund payments. This means that:
There are NO FEES for using Royal ePay. And, you do not have to be a PNC customer to use Royal ePay.
Call customer service at 1-800-745-7577 to request a new activation code.