Women in Business
INSIGHTS e-News for Women in Business
Do Your Employees Think You're a Good Boss?
Choose more e-News Articles by Category
- Better Management
- Your Well-Being
- At Your Fingertips
Subscribe to Healthcare eNewsletters  Insights eNews
Get helpful articles like this sent automatically to your inbox every month.
Subscribe today
Insights Magazine
Business Insights for Women
PNC INSIGHTS Magazine Spring/Summer 2014 Issue
In-depth articles and tips
View Online
View / Print pdf

New research shows a major discrepancy between how managers see themselves and how their employees view them.

Do you think you're a good boss? Would your employees agree? According to research from UK-based Chartered Management Institute (CMI), the typical answers are, respectively, "kind of" and "not at all."

The study compared a survey of 2,000 managers to the results of a web-based self-diagnostic tool taken by 6,000 people. Among the survey respondents, 44 percent considered themselves excellent people managers yet only 14 percent of those who used the objective assessment tool ranked as excellent. While the results aren't scientific, they do suggest a perception gap when it comes to managers' people skills.

The elements of good management aren't complex, though they can be challenging to adhere to. Management experts consider these to be the fundamental characteristics of a "good boss":

  • Knows How to Listen: You can't know everything, particularly when it comes to the details of your subordinates' jobs. Your employees are experts in their own areas, whether it's answering the reception desk phone or managing entire departments. Disregard their advice for improvement at your - and your organization's - peril.

  • Delegates Effectively: There's nothing employees resent more than a micromanager watching everything they do. It's a waste of your time, too. Give employees the autonomy they need to do their jobs, and they will rise to the challenge. If they can't, encourage them to seek other employment.

  • Communicates Clearly: Of course, you can't delegate if you don't make your expectations clear. And offer advice readily when asked.

  • Gives Feedback: Your employees want to know not only how they are performing, but also what fair, measurable criteria you are using to evaluate them.

  • Encourages Growth: Your star employees aren't threats, they're assets, and if you don't offer career growth opportunities, they will seek them somewhere else.

You can find the CMI's self-evaluating tool at:
http://www.managers.org.uk/what-kind-manager-are-you

 


The article you read was prepared for general information purposes by McMurry. These articles are for general information purposes only and are not intended to provide legal, tax, accounting or financial advice. PNC urges its customers to do independent research and to consult with financial and legal professionals before making any financial decisions.These articles may provide reference to Internet sites as a convenience to our readers. While PNC endeavors to provide resources that are reputable and safe, we cannot be held responsible for the information, products, or services obtained on such sites and will not be liable for any damages arising from your access to such sites. The content, accuracy, opinions expressed, and links provided by these resources are not investigated, verified, monitored or endorsed by PNC.