PNC Security Assurance
Personal Finance
Resolving Fraud
 
Resources:
1-888-PNC-BANK
If you think you've been a victim of fraud or identity theft, it is important to act quickly to minimize the damage to both your credit and your assets.
- Reporting Fraud
- Reporting Identity Theft
With PNC Security Assurance, we stand ready to help guide you every step of the way and get your credit, identity and account information restored as quickly and completely as possible to minimize damages.
  • Online Banking and Bill Pay Guarantee - You're covered - 100% - for any verified, unauthorized online transactions, when notifying us promptly, or failure on our part to meet a payment deadline.
  • Zero Liability - Use your PNC debit1 and credit cards with confidence. They're protected - 100% - from verified, unauthorized purchases due to fraud or identity theft.
  • Identity Theft Reimbursement Insurance - Everyday, personal information is stolen from innocent people for the purpose of fraudulent use. Their credit can be ruined and their bank accounts wiped out. If you become a victim of identity theft or fraud, Identity Theft Reimbursement Insurance can help you recover some of the costs involved in clearing your name. Performance and Performance Select personal checking customers receive coverage up to $5,000 and $10,000, respectively at no cost.
  • ID Theft Resolution Team - if you become a victim of fraud or identity theft, our ID Theft Resolution Team will serve as a single point of contact to help you on your way to promptly restoring your identity and mitigating further losses. You will also have access to the Identity Theft Assistance Center. The Center provides personal attention through trained credit education and fraud specialists and helps you to save time and reduce frustration by notifying affected creditors and placing fraud alerts with credit bureaus.

 

1. The Visa Zero Liability Policy covers U.S.-issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Notify PNC Bank immediately of any unauthorized use. For specific restrictions, limitations and other details, see your Cardholder Agreement and visit visa.com/security.