"When you're trusting the business you've nurtured for over two decades with someone, it has to be someone you trust completely. I chose PNC and Harris Williams."
Strategic Sale Propels Jawood
When she established Jawood LLC, a healthcare information technology staffing and consulting firm, in 1989, Lynn Mustazza knew she would sell it one day. "One day" arrived in 2013, when Jawood was purchased by Genpact, a global business process management and technology services corporation.
"My plan was to build the business and then identify a strategic buyer with the resources to take it to the next level," says Lynn. "Once we hit $50 million in annual revenue, I knew the time was right to sell. Jawood was a well-oiled machine: We had built a large, loyal customer base and an outstanding reputation. It was an attractive business."
So attractive was Jawood, in fact, that Lynn had been receiving offers for five years before deciding to sell. The overwhelming interest in her firm led her to begin educating herself about the acquisition process. She explored brokers, strategic buyers, venture capitalists -- anyone and anything that could help her move forward knowledgeably and confidently. And, as she built her team of advisors, she also leaned on her PNC bankers, ultimately commissioning PNC subsidiary Harris Williams & Co. to manage the sale.
"When you're trusting the business you've nurtured for over two decades with someone, it has to be someone you trust completely -- and I trusted Harris Williams from our first meeting," Lynn shares. "My previous experiences with PNC and its network gave me a comfort level, and I could tell right away that the Harris Williams team was knowledgeable, proactive and committed to our goals."
Lynn was selective about the buyers she would consider as well. She wanted a company with a strong reputation, a high level of expertise and the resources to help Jawood grow. Above all, she wanted a company that would be good for her customers and her employees.
"Genpact had the resources and culture that could give Jawood the capability to scale up quickly," says Lynn. "While so many companies are going offshore to do business, this company, though founded overseas, wanted to bring jobs here. It was gratifying to know we could help them start building their U.S. footprint in Michigan."
After inking the deal with Genpact in February, Lynn became an executive consultant with the company, agreeing to stay through the transition as the two teams merged. She has again turned to PNC for advisory services, this time in the area of personal wealth management, as she looks forward to perhaps beginning another business down the road.
"I'm an entrepreneur; I enjoy building something from nothing," concludes Lynn. "Right now, though, I'm taking a much-needed break. Whether you're selling a business or starting a new one, you have to make sure your head is in the right place. I need to think strategically about what comes next. I'm looking forward to that challenge."
Achievement Rewind: The Early Jawood Story--On a Mission to Succeed
See how how Lynn positioned herself for this successful sale from early on.