Miami University RedHawk Refunds -
Frequently Asked Questions

  1. What is Miami University RedHawk Refunds?
  2. What are my options for receiving financial aid or other refunds?
  3. How do I get started?
  4. When should I set up my RedHawk Refunds?
  5. Are there advantages of having my refunds deposited directly to an existing bank account?
  6. How will I know when my financial aid or other refund has been deposited to my bank account?
  7. Can I have my refund deposited to another bank account?
  8. Is there a fee for having the funds directly deposited into my account?
  9. What happens if I don't activate my RedHawk Refunds and select my payment preference?
  10. I'm a parent. Can I receive my PLUS refund in another form other than a paper check?
  11. Who do I call if I have a concern with my refund?

PNC Bank Related Questions

  1. Are there PNC ATMs located on campus?
  2. Where is the closest PNC ATM to my home?
  3. Is there a PNC bank on campus?
  4. Does PNC offer student checking accounts?
  5. How do I contact PNC?
What is Miami University RedHawk Refunds?

Miami University RedHawk Refunds is a service that provides fast, convenient processing of student refunds from financial aid or other sources on their student account. RedHawk Refunds enables a student to have any refunds deposited directly into an existing bank account. No problems with lost checks, an old address or waiting for the mail.

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What are my options for receiving financial aid or other refunds? You have three options for receiving payment:
  1. Direct Deposit into a PNC Bank Account.
  2. Direct Deposit into a bank account at another financial institution
  3. Paper Check is the default if no faster option is selected. But, you should still go in and set up your address, so your check goes to your current address. If you choose this option, please allow an additional 7 - 10 days for processing and mailing.
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How do I get started? Students will receive an email through their University email account with a temporary Activation Code. This code enables a student to log in to RedHawk Refunds and set up contact information and payment preference. When you log in, have your bank account information available too, so you can set up Direct Deposit - the fastest way to receive your refunds. You'll need the bank routing number and the account number Back to Top When should I set up my RedHawk Refunds? Log in to RedHawk Refunds as soon as you receive your temporary activation code, so that you are set up and don't have to worry about it later. That way, if you should be eligible for a refund, it can be deposited directly into your checking account. Back to Top What are the advantages of having my refunds deposited directly to an existing bank account?

The advantages of having your refund deposited directly into either a PNC Bank account or an account at another bank is that you will receive your refund faster, more securely, and you do not need to worry about whether your address is current.

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How will I know when my financial aid or other refund has been deposited to my bank account? You will receive an email notification from PNCPaymentPortal@pnc.com to the email address you provided when funds are ready to be sent to your bank account. When you receive this message, you can check your bank account online, at an ATM or at your bank's branch office. Back to Top Can I have my refund deposited to any bank account? Yes, when you log in to set up your account, just click on the Direct Deposit Option and complete the information. And, if you change your mind, or need to update contact information, you can use RedHawk Refunds to change/update your banking information at anytime. Back to Top Is there a fee for having the funds directly deposited into my account? No. There are no fees for students using this service, regardless of which payment option is selected. Back to Top What happens if I don't activate my RedHawk Refunds and select my preference for receiving my refunds?

A refund check will be mailed to the address you have on file at Miami University. Remember to allow up to two additional weeks for check processing and mailing. For a faster refund, it is recommended that you sign up for Direct Deposit on RedHawk Refunds.

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I'm a parent. Can I receive my PLUS refund in another form other than a paper check? Not at this time. Back to Top Who do I call if I have a concern with my refund?

For questions about RedHawk Refunds call PNC at 1-800-745-7577. If you have a question about the timing or the amount of your refund, please contact:

Student Account Services
Campus Avenue Building, Room 103
513-529-8744

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PNC Bank Related Questions

Are there PNC ATMs located on campus? Yes - there are a total of 5 ATMs on the Oxford Campus, 1 at Middleton and 1 at Hamilton. For more locations, go to pnc.com/miamioh or click on "Locate PNC" at the top of this page. Back to Top Where is the closest PNC ATM to my home? Click on "Locate PNC" at the top of this page. Back to Top Is there a PNC bank on campus?

Yes, this Fall, PNC will have a branch on campus at Shriver Center. Get information on other branch locations at pnc.com/miamioh or click on "Locate PNC" at the top of this page.

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Does PNC offer student banking accounts?

Yes. For more information, visit pnc.com/miamioh.

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How do I contact PNC? For banking questions, visit pnc.com/miamioh, call 1-877-PNC-1000 or visit the branch in Shriver Center. Back to Top