Monmouth University E-Refund is a service that provides fast, convenient processing of student refunds from financial aid and other credits on students' accounts. Monmouth University E-Refund enables a student to have any refund deposited directly into an existing bank account - no problems with lost checks, changing addresses, or waiting for the mail!Back to Top What are my options for receiving financial aid or other refunds? You have three options for receiving payment:
The advantages of having your refund deposited directly into either a PNC Bank account or an account at another bank is that you will receive your refund faster and more securely. Credit balance funds will be deposited to the bank account of your choice within 48 hours of receiving aid funds.Back to Top How will I know when my refund has been deposited to my bank account? You will receive an email notification from Monmouth University E-Refund to Monmouth University email account when funds are ready to be sent to your bank account. When you receive this message, you can check your bank account online, at an ATM, or at your bank's branch office. Back to Top Can I have my refund deposited to any bank account? Yes, when you log in to set up your account, just click on the Direct Deposit Option and complete the information. And, if you change your mind, or need to update contact information, you can use Monmouth University E-Refund to change/update your banking information at anytime. Back to Top Is there a fee for having the funds directly deposited into my account? No. There are no fees for students using this service, regardless of which payment option is selected. Back to Top Can I still pick up a refund check from the Bursar's Office at Monmouth University? No. PNC Bank will be issuing all student refund checks. Each student is responsible for ensuring that the contact information in Monmouth University E-Refund is accurate. Select Direct Deposit into your checking account and your refunds will be automatically deposited - this is the fastest way to receive your payments. Students are also responsible for ensuring that their address is current if they don't select Direct Deposit. Paper checks are the default and the address will be mailed to the address you have indicated in Monmouth University E-Refund. Back to Top What happens if I don't activate my Monmouth University E-Refund and select my preference for receiving my refunds?
A refund check will be mailed to your permanent mailing address. To avoid delays, please remember to allow up to two additional weeks for mailing and processing. For faster receipt of your refund, it is recommended that you sign up for Direct Deposit on Monmouth University E-Refund.Back to Top I'm a parent. Can I receive my PLUS refund in another form other than a paper check? Not at this time. Back to Top Who do I call if I have a concern with my refund?
For questions about Monmouth University E-Refund call PNC at 1-800-745-7577. If you have a question about the timing or the amount of your refund, please contact the Bursar's Office at (732) 571-3454 or at firstname.lastname@example.org.Back to Top
No. The PNC Branches closest to campus are:
125 Wyckoff Road
Eatontown, NJ 07724
North Asbury Branch
810 Sunset Ave.
Asbury Park, NJ 07712
Red Bank Branch
150 Broad Street
Red Bank, NJ 07701
Yes. For more information, visit pnc.com/studentbanking.Back to Top How do I contact PNC? For banking questions, visit pnc.com/studentbanking, call 1-877-PNC-1000 or visit your nearest branch. Back to Top