PNC Merchant Services Contact Information:

Complete a Contact Request Form and we will contact you.

888-562-2300
(8:00am - 5:30pm M - F, EST)

For Sales Inquiries or New Business Assistance
For inquiries about card acceptance, setting up a new processing location
or to refer a new business

PNC Merchant Services Customers:

800-742-5030
(24/7)

Client Services and Supplies
For general service questions or to order supplies

800-501-8749
(24/7)

Authorization Assistance
Voice Authorization Response Unit (VRU) and referral for Code 10 Operator

800-501-8748
(24/7)

Terminal Assistance or Technical Support
For assistance with your point of sale terminal or software product

800-588-7545, option 2
(8:30am - 5:30pm M - F, EST)

Security Questions
Merchant Services Security Department