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Retail Banking Development Program

Retail Banking is the face of PNC, providing deposit, lending, cash management, and investment services to millions of customers through an extensive branch and ATM network and online resources.

This 12-month program supports PNC's Retail Bank operation by developing diverse talent into the next generation of leaders in our Consumer, Small Business and Investments segments. Participants experience rotational work assignments, classroom and online training, mentoring, personalized career planning, and networking activities with top PNC executives. The goal is to grow leadership and communications skills while ensuring a specific understanding of banking operations.

Candidate Snapshot

The Retail Banking Development Program might be a fit if you want to lead a team, enjoy being in sales, have strong coaching skills, and want to help customers achieve their personal financial goals - all while making a difference in the community. Major areas of study include Finance, Business Administration, Marketing, Accounting and Economics. Successful graduates are frequently placed in high-impact positions as entry-level Business Bankers, Assistant Branch Managers, Branch Managers, and Financial Specialists.

Learning & Development

The Retail Banking Development Program curriculum includes:

  • Branch Training - In-market, instructor-led sessions supporting the Teller, Platform and Branch Management rotations.
  • Retail Banking Strategy & Overview - Five days of centralized in-person training.

Retail Banking Tracks

Branch Management & Business Banking

Branch Management and Business Banking participants receive in-depth training before becoming immersed in programs designed to:

  • Provide experiences along with sales and coaching training and tools necessary for positions as Assistant Branch Manager or entry-level Branch Manager.
  • Offer the sales, lending and prospecting training necessary to enter an entry-level position within Business Banking.

Financial Specialist

Financial Specialists follow a specific training curriculum that includes:

  • One-on-one mentoring.
  • Preparation for Series 7, Series 66 and Life and Health licensing.
  • Ongoing branch and platform function training.
  • Tools to help uncover and fulfill customers' investment and banking needs.

The remainder of your training will be conducted on the job, guided by your program manager, line of business managers and broader teams in the lines of business.

Back to Early Career Development Programs