PNC Leading The Way

Our FREE1 "Augmented Reality" app for iPhone® and Android™
locates the nearest PNC Bank branch or ATM and shows you
the best route to get there.

Available on the iPhone App Store
Android App on Google Play

App Features
See an overview of the PNC Finder App's main features and functionality.

iPhone, iPad® and iPod touch® Questions

What Apple® devices will the PNC Finder app run on?

The following table shows the Apple devices the PNC Finder app will run on:

ModelSupported?
iPhoneOriginalNo
3GNo
3GSYes
4Yes
4SYes
iPod
touch
1st GenerationNo
2nd GenerationNo
3rd GenerationNo
4th GenerationYes
iPadOriginalNo
2Yes
3rd GenerationYes

Although the app will run on an iPod touch or iPad (as listed above), the experience hasn't been optimized for these devices. In addition, the iPod touch and some versions of the iPad don't have a proper GPS. This could affect the device's ability to pinpoint your location.

How and where can I get the PNC Finder app for my iPhone, iPad or iPod touch?

You can download the PNC Finder app for FREE1 from the iTunes® App Store.

How much does the app cost?

The PNC Finder app is FREE1 and can be downloaded from the iTunes® App Store.

Will the PNC Finder app run on my iPad?

The PNC Finder app will not run on the original iPad. It will however run on newer iPads equipped with a camera, though the experience hasn't been optimized for the larger screen. It's also worth noting that the Wi-Fi only version of the iPad doesn't have a proper GPS, which might affect the device's ability to pinpoint your location.

We're monitoring downloads and will launch an iPad optimized version of the PNC Finder app if the install base is large enough to support it.

What iOS versions does the PNC Finder app run on?

We've tested and optimized the app for iOS4 and higher. It's possible the app might run on earlier versions of iOS, however we don't guarantee all features will work as expected.

What does it mean when the app say, "Waiting for better GPS accuracy?"

From time to time, the app might display the message, "Waiting for better GPS accuracy." This message appears when the GPS has a weak signal typically caused by obstructions like, tall buildings, trees, or being in doors.

To improve the GPS signal, move to an area with an unobstructed view of the sky.

Does the app work when it's displaying the "Waiting for better GPS accuracy" message?

Yes, the app will continue to work, however it will likely not pinpoint your exact location. This could affect the accuracy of the branch/ATM locations the app displays as well as inaccurate distance calculations.

Does the app need an internet connection to work?

Yes. The app needs an internet connection (Wi-Fi or 3G/LTE) to pull in details about the nearest locations. As part of a future enhancement we're looking at how we could allow the app to work without internet connectivity.

Why isn't the app showing any locations near me?

This could be caused by one of two things.

  1. You might be in an area where there are no PNC locations.
  2. You might not have an internet connection.

I want to find PNC locations across town or in a neighboring city. Can I do that using the PNC Finder app?

No. The PNC Finder app is built to find locations around to your current location. If you want to search for PNC locations in other cities or geographies, use the locator on pnc.com.

Does the PNC Finder work nationally? Where is PNC located?

PNC Finder app contains ATM/branch locations in the following states:

  • Alabama
  • Delaware
  • District of Columbia
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Kentucky
  • Maryland
  • Michigan
  • Missouri
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • South Carolina
  • Virginia
  • West Virginia
  • Wisconsin

As PNC expands into new markets, the app will be updated to support these new geographies.

Does PNC collect or store my location data?

No. The app uses the location services provided by the device to determine your location. PNC does not capture or store any location data. Location information is used only to provide the app with "nearby" PNC branches and/or ATMs.

What if I have feedback or ideas for the PNC Finder app?

We welcome your feedback and ideas for the PNC Finder app. We read all feedback very carefully, however we cannot respond to specific issues directly. Also, for your security and protection, please do not provide personal information like account numbers or social security numbers through this feedback tool.

If you need help with your account, please contact Customer Service.

Android Questions

What versions of Android will the PNC Finder app run on?

The following table shows the Android versions the PNC Finder app will run on:

VersionSupported?
v1.0No
v1.1No
v1.5CupcakeNo
v1.6DonutNo
v2.0/2.1EclairNo
v2.2.xFroyoYes
v2.3.xGignerbreadYes
v3.xHoneycombYes
v4.xIce Cream SandwichYes

In addition to the Android version, the PNC Finder app also requires a device with a camera, GPS and digital compass.

How and where can I get the PNC Finder app for my Android device?

You can download the PNC Finder app for FREE1 from Google Play.

How much does the app cost?

The PNC Finder app is FREE1 and can be downloaded from Google Play.

What does it mean when the app say, "Waiting for better GPS accuracy?"

From time to time, the app might display the message, "Waiting for better GPS accuracy." This message appears when the GPS has a weak signal typically caused by obstructions like, tall buildings, trees, or being in doors.

To improve the GPS signal, move to an area with an unobstructed view of the sky.

Does the app work when it's displaying the "Waiting for better GPS accuracy" message?

Yes, the app will continue to work, however it will likely not pinpoint your exact location. This could affect the accuracy of the branch/ATM locations the app displays as well as inaccurate distance calculations.

Does the app need an internet connection to work?

Yes. The app needs an internet connection (Wi-Fi or 3G/LTE) to pull in details about the nearest locations. As part of a future enhancement we're looking at how we could allow the app to work without internet connectivity.

Why isn't the app showing any locations near me?

This could be caused by one of two things.

  1. You might be in an area where there are no PNC locations.
  2. You might not have an internet connection.

I want to find PNC locations across town or in a neighboring city. Can I do that using the PNC Finder app?

No. The PNC Finder app is built to find locations around to your current location. If you want to search for PNC locations in other cities or geographies, use the locator on pnc.com.

Does the PNC Finder work nationally? Where is PNC located?

PNC Finder app contains ATM/branch locations in the following states:

  • Alabama
  • Delaware
  • District of Columbia
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Kentucky
  • Maryland
  • Michigan
  • Missouri
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • South Carolina
  • Virginia
  • West Virginia
  • Wisconsin

As PNC expands into new markets, the app will be updated to support these new geographies.

Does PNC collect or store my location data?

No. The app uses the location services provided by the device to determine your location. PNC does not capture or store any location data. Location information is used only to provide the app with "nearby" PNC branches and/or ATMs.

What if I have feedback or ideas the PNC Finder app?

We welcome your feedback and ideas for the PNC Finder app. We read all feedback very carefully, however we cannot respond to specific issues directly. Also, for your security and protection, please do not provide personal information like account numbers or social security numbers through this feedback tool.

If you need help with your account, please contact Customer Service.

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