PNC Security Center
Personal Finance
View samples and get information on how to protect yourself. more >
Use PNC Online Banking and Bill Pay to do your banking without leaving your office. more >
Be Alert For Suspicious Telephone Calls!

Customers and non-customers alike have reported receiving telephone calls claiming that there is a problem with their debit card. Recipients are asked to provide certain information (such as the full card number, expiration date, and three digit security code) to resolve the issue.

  • The calls may or may not reference a specific bank. Sometimes generic terms like "Your Bank" are used.
  • PNC systems have not been compromised; the fraudsters randomly dial telephone numbers in hopes of reaching a customer.
  • PNC will not ask you to provide your full card number, expiration date, CVV, or social security number in an outbound call placed to a you.
  • The number shown on Caller ID is not that of the actual caller - it has been spoofed to show a random telephone number (or part of one).

Take Action

If you have received such a call and gave information please call 888-PNC-BANK (888-762-2265) and request that your card be closed and reissued. As always you should regularly review your statements and notify us if you find any transactions that you do not recognize.