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What To Do If You Are A Victim Of Identity Theft
Additional Resources:
Check Verification Companies:
Telecheck: 800-366-2425

International Check Services: 800-526-5380

SCAN: 800-262-7771
Major  Credit Reporting Companies:
Equifax or 800-525-6285

Experian or 888-397-3742

TransUnion or 800-680-7289
Get a Free Credit Report at:

If you are a victim of identity theft, it's important that you take action as soon as you notice something is wrong or missing. If you have accounts at PNC, contact your branch or account representative, or call our toll-free number 888-PNC-BANK right away to report the situation. Be sure to ask your account representative to check the following for activity:

  • Customer Activity Log
  • Customer Account Record

As soon as you suspect you are a victim of identity theft, contact your bank(s) and card issuers so that:

  • access to your valid accounts can be protected;
  • stop payment orders can be placed on missing or unauthorized checks, and Personal Identification Numbers (PINs) and online passwords can be changed; and,
  • new accounts can be opened, if necessary.

PNC customers will also have access to The Identity Theft Assistance Center (ITAC). The Identity Theft Assistance Center, of which PNC is a founding member, is a cooperative initiative of the financial service industry that provides a free victim assistance service for customers of member companies. If you are an identity theft victim, ITAC will walk you through your credit report to find suspicious activity, notify the affected creditors, and place fraud alerts with the credit bureaus. ITAC is part of an ongoing effort by the financial services industry to address and reduce the human and economic consequences of fraud and identity theft.

Keep a record of all conversations and correspondence. Be sure to tell the bank or card issuer about all accounts and/or cards that could be potentially affected, such as ATM cards, check (debit) cards, credit cards and phone cards.

Next, contact the major check verification companies and request that they notify retailers not to accept checks on affected accounts. Three of the check verification companies that accept reports of check fraud directly from consumers are:

  • Telecheck:  800-366-2425
  • International Check Services: 800-526-5380
  • SCAN:  800-262-7771

Click on the link below for a form that can be used to report information to many organizations and simplify the process of disputing charges with companies where a new account has been opened in your name:

Information Resources on Identity Theft
For more information on identity theft, visit the following websites:

To learn more about your credit history, or to get a copy of your credit report, contact the following:

The government recently enacted legislation enabling consumers to receive a free credit file disclosure, commonly called a credit report, once every 12 months from each of the nationwide consumer credit reporting companies: Equifax, Experian and TransUnion.

To receive your report, go to is the official site created to help consumers to obtain their free annual credit report.