Transcript:
A CEO Chat with Michael Thomas
Head of Corporate & Institutional Banking, PNC Bank
Question: What makes healthcare a strategic priority for PNC?
“PNC Healthcare: Dedicated Expertise. National Scale.”
“Healthcare is one of the most important sectors we support, not only because of its scale in the economy, but also because of the critical role it plays in every community we serve across the country.
We’ve been developing solutions specifically for the healthcare industry for more than 30 years. Today, we have more than 500 dedicated professionals who support thousands of healthcare organizations. Because of that experience, we’ve built a hands-on understanding of the operational, financial, and strategic challenges healthcare organizations face. We bring insights shaped by decades of experience in working alongside these organizations to navigate an increasingly complex environment.”
Question: “How is healthcare reshaping the economy and how is PNC positioned to lead?
“18% of U.S. GDP. Expanding and Impacting Every Industry.”
“Right now, healthcare is roughly 18% of U.S. GDP. It’s one of the most significant and dynamic sectors in the economy, and it’s not just traditional providers and payers involved anymore. We’re seeing it increasingly embedded across all industries. Companies in technology, retail and services are acquiring or building their own healthcare capabilities as part of their broader strategies.
Our dedicated team truly understands the full healthcare ecosystem and works closely with our capital markets, treasury management, advisory and asset management teams to leverage that deep expertise not only for healthcare clients, but across our entire bank. We’re advising our broader client base and bankers nationwide on navigating healthcare opportunities and investments.
What differentiates us is the combination of our national scale and deep industry specialization that’s focused on the full healthcare ecosystem and the interdependence of everyone involved. We’re positioned as not only bankers, but as strategic advisors who can help align banking to operational strategies and ultimately help our clients achieve their objectives.”
Question: “How has PNC evolved to meet the changing needs of healthcare clients?”
“Built Around Client Needs. Continuously Evolving.”
“Our approach is completely centered around our clients’ needs. As healthcare has shifted toward greater consumerism, increased margin pressure and constant digital transformation, we’ve continued to invest in capabilities, partnerships and technology that help simplify client operations and improve financial performance.
We’ve modernized revenue cycle workflows, improved data and payment flows and supported strategic transactions. Our goal is to stay ahead of where the industry is going.”
Question: What outcomes matter most and how is PNC helping clients achieve them?
“Helping Clients Stay Strong in a Changing Market”
“Ultimately, our focus is simple: to help healthcare organizations and companies that are building their own healthcare capabilities remain financially strong so they can deliver high-quality care.
We do that by listening closely to our clients, anticipating change and bringing the full resources of PNC to help them adapt and succeed in a rapidly evolving landscape.”
