Accessible Banking

Empowering Our Customers with Disabilities

We strive to continually enhance the accessibility and usability of our website and mobile applications so that you can successfully manage your finances whether you are in a branch or using a home computer, mobile device[1], or tablet. 

Banking in Person

Accessible Branches

To make banking easier, PNC.com includes details concerning the specific accessibility options available at each of our branch locations. Visit the PNC Locator to find and get directions to the nearest PNC branch.

Drive Thru Banking and Drive Up ATMs

There’s no need to get out of the car. Utilize our drive thru, available at select branches, to conduct your banking with the assistance of a PNC employee or select one of our drive up ATM locations.

Talking ATMs and PNC DepositEasySM

Our ATMs provide a Talking ATM feature. Visit the Branch & ATM Locator to find and get directions to the nearest PNC ATM.

Make cash or check deposits right at the ATM, anytime of day or night, including weekends and holidays, with PNC DepositEasySM. There is no envelope needed and your receipt will include a picture of your deposited checks. 

Explore ATM banking

Banking at Home

Online Solutions

When you need to manage your money, you can accomplish a lot from your home computer. With Online Banking, you can pay bills, review account activity, check account balances, transfer money between your accounts or to other people, and view Online Statements. You can even open accounts and apply for loans online.

In Online Banking you can set up alerts to be notified by text message or email of key activity on your PNC accounts.

Explore Online Banking

Financial management is a part of our everyday lives. That’s why we have a variety of products and services available to make banking easier, safer, and more convenient for you.

Mobile Solutions

We have a variety of mobile solutions for when you are on the go[2]. Check your balance, pay a bill, transfer money, or even deposit a check from your mobile device by using one of our mobile apps. Or, if you prefer, you can text[3] us to check your last five transactions.

Explore Mobile Banking

Telephone Solutions

Our Voice Banking is free and easy. There's no waiting for a consultant with our automated system. And, it is available anytime. You can get immediate access to verify account balances, review recent account activity, initiate transfers[5] between eligible PNC Bank accounts, review loan information[6], order checks and photocopies, initiate stop payments, and much more.

Explore Voice Banking

Telecommunication Relay Service (TRS)

We accept TRS calls.  Telecommunications Relay Services (TRS) were created to allow people who have difficulty hearing or speaking on the telephone to communicate with voice telephone users.  
 
A person who is deaf or hard of hearing or has a speech disability, or a person without such a disability, can initiate a call by dialing 7-1-1 to connect to a relay service anywhere in the United States.

Statements for People Who Are Blind/Low Vision

We provide statements in accessible formats. To receive one, simply call the Care Center at 1-888-PNC-BANK (1-888-762-2265) or visit a branch.

Helpful Tools

U.S. Currency Reader Program

The U.S. Department of the Treasury’s Bureau of Engraving and Printing is providing currency readers, free of charge, to eligible blind and visually impaired individuals[4]

More information about how you can apply to order a currency reader is available at the Bureau of Engraving and Printing.

Tips for Portable Document Format (PDF) Documents

Adobe provides a useful guide that provides tips and suggestions for using screen reader technology with PDF documents.

Accessing PDF Documents with Assistive Technology: A Screen Reader User’s Guide

Contact Us

If you would like to send us feedback about accessibility, please send an email.

Please don’t include your account or personal information.

E-Mail pncaccessibility@pnc.com

For anything unrelated to accessibility, including account-specific questions, check out our self-service resources, or give us a call:

Customer Service Center

1-888-PNC-BANK (1-888-762-2265)

My Money program logo

The My Money Program, created by the Florida Department of Financial Services is a comprehensive and inclusive financial literacy program and resource clearinghouse for individuals with developmental disabilities, their family members and caregivers.

Visit The My Money Program