Accessible Banking

Empowering Our Customers

Financial management is a part of our everyday lives. That’s why PNC has a variety of products and services available to make banking easier, safer, and more convenient for you.

Banking in Person

Accessible Branches

To make banking easier, PNC.com includes details concerning the specific accessibility options available at each of our branch locations. Visit the PNC Locator to find and get directions to the nearest PNC branch.

Drive Thru Banking and Drive Up ATMs

There’s no need to get out of the car. Utilize our drive thru, available at select branches, to conduct your banking with the assistance of a PNC employee or select one of our drive up ATM locations.

Talking ATMs and PNC DepositEasySM

PNC ATMs provide a Talking ATM feature. Visit the PNC Locator to find and get directions to the nearest PNC ATM.

Make cash or check deposits right at the ATM, anytime of day or night, including weekends and holidays, with PNC DepositEasySM. There is no envelope needed and your receipt will include a picture of your deposited checks.

Banking at Home

We strive to continually enhance the accessibility and usability of our website and mobile applications so that you can successfully manage your finances whether you are using a home computer, mobile device[1], or tablet.

Online Solutions

When you need to manage your money, you can accomplish a lot from your home computer. With Online Banking, you can pay bills, review account activity, check account balances, transfer money[2] between your accounts or to other people, and view Online Statements. You can even open accounts and apply for loans online.

In PNC Online Banking you can set up PNC Alerts to be notified by text message or email of key activity on your PNC accounts.

Learn More About Online Banking »

Mobile Solutions

PNC has a variety of mobile solutions for when you are on the go. Check your balance, pay a bill, transfer money, or even deposit a check from your mobile device by using one of our mobile apps. Or, if you prefer, you can text[3] us to check your last five transactions.

Learn More About Mobile Banking »

Telephone Solutions

PNC Voice Banking is free, easy, and secure. There's no waiting for a consultant with our automated system. And, it is available anytime. You can get immediate access to verify account balances, review recent account activity, initiate transfers[5] between eligible PNC Bank accounts, review loan information[6], order checks and photocopies, initiate stop payments, and much more.

Learn More About PNC Voice Banking »

Telecommunication Relay Service (TRS)/Telecommunications Device for the Deaf (TDD)

PNC accepts TRS and TDD calls, if you require this service please call 1-800-531-1648 Monday through Friday between 7 a.m. – 10 p.m. EST and Saturday and Sunday between 8 a.m. – 5 p.m. EST.

Statements for People Who Are Blind/Low Vision

PNC provides statements in accessible formats. To receive one, simply call the Care Center at 1-888-PNC-BANK (1-888-762-2265) or visit a branch.

Helpful Tools

eSSENTIAL Accessibility™

eSSENTIAL Accessibility™ provides free and instant access to a suite of tools that can help users navigate the web hands free and more. With features like face tracking and voice activated controls, you will be able to surf the web at your convenience.[4]

Download the free appIf you have trouble typing or moving a mouse, click here to learn more about assistive technology from eSSENTIAL Accessibility. It is featured as part of our commitment to web accessibility and enhancing the customer experience for people with disabilities.


U.S. Currency Reader program

The U.S. Department of the Treasury’s Bureau of Engraving and Printing is providing currency readers, free of charge, to eligible blind and visually impaired individuals. 

 More information about how you can apply to order a currency reader is available at the Bureau of Engraving and Printing.


Tips for Portable Document Format (PDF) documents

Adobe provides a useful guide that provides tips and suggestions for using screen reader technology with PDF documents.

Accessing PDF Documents with Assistive Technology: A Screen Reader User’s Guide