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Security & Privacy
Information, technology and offerings aimed at protecting your personal and financial information.
Stay informed on known issues affecting PNC services.
Explore: Prevention | Detection | Resolution | Education
Prevention
Prevention methods carry the most impact in combating and reducing identity fraud. Learn about our products, services and account features that help prevent fraud.
Our Pledge to You
"You can feel confident in PNC’s commitment to your data security and privacy"
Listen to a special message from Karen Larrimer, PNC Chief Customer Officer.
PRIVACY POLICY
What PNC Does with your Personal Information
We are committed to protecting your privacy by treating your financial information responsibly.
AVOID PHISHING AND SPOOFING
EV SSL Certificates
An extra layer of security lets you know you are on the authentic PNC Online Banking site and can safely continue to sign on.
CARD TRANSACTIONS
EMV Chip Cards
New innovations in card technology helps to protect your personal information.
SHOPPING ONLINE
Verified by VISA®
Protect yourself and your identity when shopping online with your debit or credit card.
SHOPPING ONLINE
VISA Checkout
Visa Checkout lets you click, pay and be on your way. No need to re-enter payment and shipping information when you shop online.
MOBILE PAYMENTS
Apple Pay™
Use your phone to make payments without ever sharing your card information with the merchant.
MOBILE PAYMENTS
Android Pay™
Use your phone to make payments without ever sharing your card information with the merchant.
AVOID MAIL FRAUD
Online Statements
Protect yourself against fraud and identity theft by receiving your PNC Bank statements online rather than through the mail.
PROTECTING YOUR BUSINESS CUSTOMERS
Payments Security
Customers do business with merchants they trust, so it's more important than ever that you have a plan for keeping cardholder data safe and secure.
MERCHANT CARD ACCEPTANCE
Clover® Security® Plus
Reduce risk and protect cardholder data at every stage of the transaction.
CORPORATE AND INSTITUTIONAL BANKING
PINACLE® Security
PNC's corporate online banking portal provides a comprehensive suite of security controls to address the increasing volume and sophistication of online banking cyber-threats.
Detection
Understanding and recognizing fraud is an effective way of helping to prevent it from happening to you. Learn about our tools to detect potential fraud before it's too late.
AVOID PHISHING
Learn How to Spot & Report Phishing
Phishing is a fraudulent attempt, usually made through e-mail or phone, including text messaging, to steal your personal information.
MONITORING
Online and Mobile Banking
See up-to-the-minute online account activity for your PNC accounts. Stay on top of your accounts and detect fraud early.[1]
Awareness
Alerts
Stay informed by setting up alerts and easily monitor your accounts via email or text message.
Expertise
Fusion Center
A team of technology and security experts with backgrounds in the military, law enforcement and financial services work together 24/7 in the same location to defend against cyber threats.
Malware Detection
Security Trusteer Rapport
We have partnered with a leading expert in financial security, to offer online fraud protection software FREE to our customers.
Resolution
We stand ready to help guide you every step of the way and get your credit, identity and account information restored as quickly and completely as possible to minimize damages.
ONLINE
Online Banking and Bill Pay Guarantee
We strive to protect your information and provide timely and accurate transactions.
CARD TRANSACTIONS
Zero Liability
Use your PNC debit and credit cards with confidence. They're protected - 100% - from verified, unauthorized purchases due to fraud or identity theft.[2]
ASSISTANCE
Reporting Fraud
In the event you become a victim of identity fraud, the sooner you report fraud or identity theft, the faster PNC and the authorities can take steps to assist you.
RECOVERY
Identity Theft Reimbursement Insurance
If you become a victim of identity theft or fraud, we can help you recover some of the costs involved in clearing your name.
HELP AND SUPPORT
Customer Service
Check out our Frequently Asked Questions to find additional answers to your questions and concerns, or contact us for additional help.
Quizzes
How Much Do You Know?
When it comes to cyber security, our shifting digital world means there's a lot to keep in mind.
Tips
Cyber Security IQ
What steps are you taking to protect yourself online? Review our tips for building a foundation to secure and monitor your information.
FAQS
Protecting Your Identity
Common questions relating to identity theft and what you should do if you suspect you are a victim.
TIPS
Cyber Security Tips
Knowledge is the best attack deterrent, so please review our valuable cyber security tips.
Tips
Return to Sender: Be on the Lookout for E-mail Fraud
A former cyber-cop details 8 tricks the crooks try to attack your computer or smartphone.
PHISHING
How to Catch a Phish
Safety tips for individuals and small businesses to help recognize and avoid phishing attacks.
Social Media
Six Tips for Social Media Security
No one is immune from cyber criminals. Protect your personal information and be more aware of your social media activity with these six tips.
Achievement Sessions
Mobile Payments: How the Heck Do They Work?
Find out how mobile payments and one of the technologies behind them, Near Field Communication (NFC), actually work.
Achievement Sessions
Identity Theft: Me & My Shadow
5 simple ways to protect yourself from identity theft.
Video
Network Security
Learn what constitutes a secure network, how to protect yourself, common myths, and what we do to help you.
Taxes
5 Ways Taxpayers Can Practice Self Defense
Learn about five common scams targeting U.S. taxpayers and tips on how to defend yourself against them.
Taxes
The #1 Scam
Learn about impostor IRS phone calls and how to defend yourself against potentially fraudulent activity.
Important Legal Disclosures & Information
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A supported mobile device is needed to use Mobile Banking. Standard message and data rates may apply.
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Zero Liability Fraud Protection does not apply to ATM transactions or PIN transactions not processed by Visa, and certain commercial card transactions. Notify PNC Bank immediately of any unauthorized use. For specific restrictions, limitations and other details regarding unauthorized use, see your account agreement.
Visa is a registered trademark of Visa International Service Association and used under license.
Apple, iPod, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone, Touch ID and Apple Pay are trademarks of Apple Inc. App Store is a service mark of Apple Inc.
Android Pay is a trademark of Google Inc.
The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
PNC SmartAccess and SmartAccess are registered trademarks of The PNC Financial Services Group, Inc.
EMV is a registered trademark of EMVCo in the United States and is an unregistered trademark in other countries. FIRST DATA is a registered trademark of the First Data Corporation in the United States and other countries.
Bank deposit products and services provided by PNC Bank, National Association. Member FDIC
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