Security & Privacy Center

Information, technology and offerings aimed at protecting
your personal and financial information.

Important Updates

Whether you do your personal or business banking with us – through an ATM, online, on your mobile device or at a branch – keeping the personal and financial information that you entrust us to secure is a priority for PNC.

Deborah Guild, PNC Chief Security Officer

Contact Us

We stand ready to help guide you every step of the way and get your credit, identity and account information restored as quickly and completely as possible to minimize damages.

Stay informed of known issues impacting
PNC services and customers

Visit the
Update Center »

 

Report fraudulent or suspicious activity with your account
 

Call
1-800-762-2035 »

 

Report a fraudulent message or phishing attempt
 

Forward to abuse@pnc.com »

 

Report a vulnerability
 

Responsible Disclosure
Program »

 

Receive additional help and support
 
 

Visit
Customer Service »

 

Security

Understanding and recognizing fraud is an effective way of helping to prevent it from happening to you. Learn about our tools to detect potential fraud before it's too late.

 

An Added Layer of Security »

Protecting your personal and financial information is one of our top priorities. That's why we offer you these security features that add a dual-layer of protection to your online account.

Security Tips »

Knowing how to protect yourself is the best attack deterrent, so please review our valuable cyber security tips

Reporting Fraud »

In the event you become a victim of identity fraud, the sooner you report fraud or identity theft, the faster PNC and the authorities can take steps to assist you.

Set Up Account Activity Alerts »

Stay informed by setting up alerts and easily monitor your accounts via email or text message.

Detect and Remove Malware »

We have partnered with a leading expert in financial security, Trusteer Rapport, to offer online fraud protection software FREE to our customers.

Learn How to Spot &
Report Phishing »

Phishing is a fraudulent attempt, usually made through e-mail or phone, including text messaging, to steal your personal information.

Learn about how our products, services and account features help to protect you:

Using Online Banking »

EV SSL Certificates provide an extra layer of security that lets you know you are on the authentic PNC Online Banking site and can safely continue to sign on.

Using Your Card for Purchases »

Innovations in card technology, like EMV Chips, help to protect your personal information.

Shopping Online »

Protect yourself and your identity when shopping online with your debit or credit card, using services like Visa Secure.

Avoid Mail Fraud »

Protect yourself against fraud and identity theft by receiving your PNC Bank statements online rather than through the mail.

Privacy

We protect your privacy. We follow a clear set of guidelines each time we talk with you about your accounts or share your information with others. Find out about our privacy practices:

 

View Our Privacy Policy »

We are committed to protecting your privacy by treating your financial and personal information responsibly.

View Our Online Banking & Bill Pay Guarantee »

We strive to protect your information and provide timely and accurate transactions.

 

Insights

Being knowledgeable about security is your best deterrent against fraud.

 

Protect

Is Your Smart Home Also a Secure Home When it Comes to Hackers?

Smart home devices can open the door to fraud. Know how to keep yourself safe.

2 min read

Protect

Protecting Your Financial Data is a Team Sport

When it comes to cyber security, rely on your financial institutions to help keep your information where it belongs – to yourself. Here are a few ways to Prevent, Detect and Resolve cyber theft, and what PNC does to help protect your identity and your money.

4 min read

Protect

Child Identity Theft and Sharenting

Well-intended parents may put their child at risk of identity theft by oversharing on social media.

3 min read

Protect

Five Ways to Help Protect Yourself after a Data Breach

If you believe your personal data may have been exposed, take these steps to help protect yourself, then carefully watch for identity theft and phishing attempts.

3 min read

Protect

Stay Social Media Safe: 5 Ways to Avoid Identity Theft

Social media helps you connect with family, friends and colleagues, but the data you’re sharing can put you at risk of identity theft. Avoid these potential pitfalls.

3 min read

Protect

Protect Your Money in a Digital World

Financial apps can help you bank, save, invest, budget, and more. And for many consumers, they’ve become an indispensable part of daily life. However, when it comes to security, data privacy, and protecting your sensitive information, not all apps are the same.

1 min read

Important Legal Disclosures and Information

Visa® is a registered trademark of Visa International Service Association and used under license.

EMV is a registered trademark of EMVCo in the United States and is an unregistered trademark in other countries. Fiserv is a registered trademark of the Fiserv Corporation in the United States and other countries.

Bank deposit products and services provided by PNC Bank, National Association. Member FDIC

BBVA is a registered trademark of BBVA, S.A. and is used under license.

Read a summary of privacy rights for California residents which outlines the types of information we collect, and how and why we use that information.