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Security & Privacy Center

Information, technology and offerings aimed at protecting
your personal and financial information.

Important Updates

 

Head shot of Deborah Guild.

 

Whether you do your personal or business banking with us – through an ATM, online, on your mobile device or at a branch – keeping the personal and financial information that you entrust us to secure is a priority for PNC.

Deborah Guild,
PNC Chief Security Officer

Our commitment to your data security and privacy

 

Contact Us

We stand ready to help guide you every step of the way and get your credit, identity and account information restored as quickly and completely as possible to minimize damages.

Stay informed of known issues impacting
PNC services and customers

Visit the
Update Center »

 

Report fraudulent or suspicious activity with your account
 

Call
1-800-762-2035 »

 

Report a fraudulent message or phishing attempt
 

Forward to abuse@pnc.com »

 

Report a vulnerability
 

Responsible Disclosure
Program »
 

Receive additional help and support
 
 

Visit
Customer Service »

 

Security

Understanding and recognizing fraud is an effective way of helping to prevent it from happening to you. Learn about our tools to detect potential fraud before it's too late.

 

An Added Layer of Security »

Protecting your personal and financial information is one of our top priorities. That's why we offer you these security features that add a dual-layer of protection to your online account.

Security Tips »

Knowing how to protect yourself is the best attack deterrent, so please review our valuable cyber security tips

Reporting Fraud »

In the event you become a victim of identity fraud, the sooner you report fraud or identity theft, the faster PNC and the authorities can take steps to assist you.

Set Up Account Activity Alerts »

Stay informed by setting up alerts and easily monitor your accounts via email or text message.

Detect and Remove Malware »

We have partnered with a leading expert in financial security, Trusteer Rapport, to offer online fraud protection software FREE to our customers.

Learn How to Spot &
Report Phishing »

Phishing is a fraudulent attempt, usually made through e-mail or phone, including text messaging, to steal your personal information.

Learn about how our products, services and account features help to protect you:

Using Online Banking »

EV SSL Certificates provide an extra layer of security that lets you know you are on the authentic PNC Online Banking site and can safely continue to sign on.

Using Your Card for Purchases »

Innovations in card technology, like EMV Chips, help to protect your personal information.

Shopping Online »

Protect yourself and your identity when shopping online with your debit or credit card, using services like Verified by VISA®.

 

Avoid Mail Fraud »

Protect yourself against fraud and identity theft by receiving your PNC Bank statements online rather than through the mail.

Privacy

We protect your privacy. We follow a clear set of guidelines each time we talk with you about your accounts or share your information with others. Find out about our privacy practices:

 

View Our Privacy Policy »

We are committed to protecting your privacy by treating your financial and personal information responsibly.

View Our Online Banking & Bill Pay Guarantee »

We strive to protect your information and provide timely and accurate transactions.

 

Insights

Being knowledgeable about security is your best deterrent against fraud.

 

Protect

The Startling Rise of Fraud and Identity Theft During the Coronavirus Pandemic

A warning on how fraudsters use global crises, like coronavirus, to commit fraud and identity theft

2 min read

Protect

Money Tips Every Military Family Needs

How to keep your finances secure online and in real life while traveling as a military family.

4 min read

Protect

A Simple Guide to Keeping Rental Scammers at Bay

The summer months are primetime for rental markets—and, sadly, rental scams as well. The following guide can help you protect yourself and avoid scammers as you embark on the quest for that perfect next abode.

3 min read

Protect

Help Protect Yourself Against COVID-19 Related Scams

Learn how to spot and avoid six current threats to your personal and financial information.

4 min read

Protect

Understand, Recognize, Protect and Act

Learn how you can help feel more confident and prepared to protect your personal identity, including ideas of what to do if your identity is compromised.

3:42 min video

Protect

Important Things to Know Before Using Your Favorite Financial App

Learn how your data, including sensitive personal and account information, may be stored and potentially accessed by third parties, and what PNC is doing to support more secure financial app use.

2 min read

Get More Insights »

Important Legal Disclosures and Information

Visa is a registered trademark of Visa International Service Association and used under license.

EMV is a registered trademark of EMVCo in the United States and is an unregistered trademark in other countries. FIRST DATA is a registered trademark of the First Data Corporation in the United States and other countries.

Bank deposit products and services provided by PNC Bank, National Association. Member FDIC

Read a summary of privacy rights for California residents which outlines the types of information we collect, and how and why we use that information.

The PNC Financial Services Group, Inc. All rights reserved.