Security & Privacy

Information, technology and offerings aimed at protecting your personal and financial information.

 

Stay informed on known issues affecting PNC services.

Cyber Security Awareness Month

We are committed to your security and privacy at all times. For National Cyber Security Awareness Month this October, we're providing you with valuable tools and information to help protect your personal and financial information.

  • Our Pledge
    Your Information is Our Priority
    Our Chief Security Officer, Debbie Guild, explains our commitment to your data security and privacy.
    Image of PNC Chief Security Officer, Debbie Guild
  • quizzes
    How Much Do You Know?
    Keeping yourself secure is multi-faceted in today's digital world. How much do you know?
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  • education
    Cyber Security Tips
    Prevent attacks with the best deterrent - knowledge - by reviewing our tips for cyber security.
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  • Explore More: Prevention | Detection | Resolution | Education

    Prevention

    Prevention methods carry the most impact in combating and reducing identity fraud. Learn about our products, services and account features that help prevent fraud.

  • PRIVACY POLICY
    What PNC Does with your Personal Information
    We are committed to protecting your privacy by treating your financial information responsibly.
    File folder with lock
  • AVOID PHISHING & SPOOFING
    EV SSL Certificates
    An extra layer of security lets you know you are on the authentic PNC Online Banking site and can safely continue to sign on.
    Image of internet browser
  • CARD TRANSACTIONS
    EMV Chip Cards
    Innovations in card technology help to protect your personal information.
    Image of chip on chip cards
  • SHOPPING ONLINE
    Verified by VISA®
    Protect yourself and your identity when shopping online with your debit or credit card.
    Verified by VISA logo
  • SHOPPING ONLINE
    VISA Checkout
    Visa Checkout lets you click, pay and be on your way. No need to re-enter payment and shipping information when you shop online.
    VISA Checkout logo
  • MOBILE PAYMENTS
    Apple Pay™
    Use your phone to make payments without ever sharing your card information with the merchant.
    Apple Pay logo
  • MOBILE PAYMENTS
    Android Pay™
    Use your phone to make payments without ever sharing your card information with the merchant.
    Android Pay logo
  • AVOID MAIL FRAUD
    Online Statements
    Protect yourself against fraud and identity theft by receiving your PNC Bank statements online rather than through the mail.
    Interpretation of paper PNC documents being digitized
  • PROTECTING YOUR BUSINESS CUSTOMERS
    Payments Security
    Customers do business with merchants they trust, so it's more important than ever that you have a plan for keeping cardholder data safe and secure.
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  • MERCHANT CARD ACCEPTANCE
    Clover® Security® Plus
    Reduce risk and protect cardholder data at every stage of the transaction.
    Clover Security logo
  • CORPORATE & INSTITUTIONAL BANKING
    PINACLE® Security
    PNC's corporate online banking portal provides a comprehensive suite of security controls to address the increasing volume and sophistication of online banking cyber-threats.
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  • Detection

    Understanding and recognizing fraud is an effective way of helping to prevent it from happening to you. Learn about our tools to detect potential fraud before it's too late.

  • AVOID PHISHING
    Learn How to Spot & Report Phishing
    Phishing is a fraudulent attempt, usually made through e-mail or phone, including text messaging, to steal your personal information.
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  • MONITORING
    Online & Mobile Banking
    See up-to-the-minute online account activity for your PNC accounts. Stay on top of your accounts and detect fraud early.[1]
    Laptop screen with banking app and information
  • Awareness
    Alerts
    Stay informed by setting up alerts and easily monitor your accounts via email or text message.
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  • Expertise
    Fusion Center
    A team of technology and security experts with backgrounds in the military, law enforcement and financial services work together 24/7 in the same location to defend against cyber threats.
    Magnifying glass identifying malicious code
  • Malware Detection
    Trusteer Rapport
    We have partnered with a leading expert in financial security, to offer online fraud protection software FREE to our customers.
    Trusteer logo
  • Resolution

    We stand ready to help guide you every step of the way and get your credit, identity and account information restored as quickly and completely as possible to minimize damages.

  • ONLINE
    Online Banking & Bill Pay Guarantee
    We strive to protect your information and provide timely and accurate transactions.
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  • CARD TRANSACTIONS
    Zero Liability
    Use your PNC debit and credit cards with confidence. They're protected - 100% - from verified, unauthorized purchases due to fraud or identity theft.[2]
    Assortment of PNC credit and debit cards
  • ASSISTANCE
    Reporting Fraud
    In the event you become a victim of identity fraud, the sooner you report fraud or identity theft, the faster PNC and the authorities can take steps to assist you.
    Telephone with envelope
  • RECOVERY
    Identity Theft Reimbursement Insurance
    If you become a victim of identity theft or fraud, we can help you recover some of the costs involved in clearing your name.
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  • HELP & SUPPORT
    Customer Service
    Check out our Frequently Asked Questions to find additional answers to your questions and concerns, or contact us for additional help.
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  • Education

    Being knowledgeable about security is your best attack deterrent against fraud.

  • Quizzes
    How Much Do You Know?
    When it comes to cyber security, our shifting digital world means there's a lot to keep in mind.
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  • Tips
    Cyber Security IQ
    What steps are you taking to protect yourself online? Review our tips for building a foundation to secure and monitor your information.
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  • FAQS
    Protecting Your Identity
    Common questions relating to identity theft and what you should do if you suspect you are a victim.
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  • TIPS
    Cyber Security Tips
    Knowledge is the best attack deterrent, so please review our valuable cyber security tips.
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  • Tips
    Return to Sender: Be on the Lookout for E-mail Fraud
    A former cyber-cop details 8 tricks the crooks try to attack your computer or smartphone.
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  • PHISHING
    How to Catch a Phish
    Safety tips for individuals and small businesses to help recognize and avoid phishing attacks.
    Envelope with paperwork being hooked
  • Social Media
    Six Tips for Social Media Security
    No one is immune from cyber criminals. Protect your personal information and be more aware of your social media activity with these six tips. 
    Profiles of different people connected
  • Achievement Sessions
    Mobile Payments: How the Heck Do They Work?
    Find out how mobile payments and one of the technologies behind them, Near Field Communication (NFC), actually work.
    Mobile phone with wifi signal
  • Achievement Sessions
    Identity Theft: Me & My Shadow
    5 simple ways to protect yourself from identity theft.
    Person's profile with shadow behind it
  • Video
    Network Security
    Learn what constitutes a secure network, how to protect yourself, common myths, and what we do to help you.
    Mobile phone with security logo
  • Taxes
    5 Ways Taxpayers Can Practice Self Defense
    Learn about five common scams targeting U.S. taxpayers and tips on how to defend yourself against them.
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  • Taxes
    The #1 Scam
    Learn about impostor IRS phone calls and how to defend yourself against potentially fraudulent activity.
    Mobile phone with IRS logo on the screen

  • Important Legal Disclosures & Information

    1. A supported mobile device is needed to use Mobile Banking. Standard message and data rates may apply.

    2. Zero Liability Fraud Protection does not apply to ATM transactions or PIN transactions not processed by Visa, and certain commercial card transactions.  Notify PNC Bank immediately of any unauthorized use.  For specific restrictions, limitations and other details regarding unauthorized use, see your account agreement.

    Visa is a registered trademark of Visa International Service Association and used under license.

    Apple, iPod, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone, Touch ID and Apple Pay are trademarks of Apple Inc. App Store is a service mark of Apple Inc.

    Android Pay is a trademark of Google Inc.

    The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. 

    PNC SmartAccess and SmartAccess are registered trademarks of The PNC Financial Services Group, Inc.

    EMV is a registered trademark of EMVCo in the United States and is an unregistered trademark in other countries. FIRST DATA is a registered trademark of the First Data Corporation in the United States and other countries.

    Bank deposit products and services provided by PNC Bank, National Association. Member FDIC