Security & Privacy Center

Information, technology and offerings.

Cybersecurity Awareness Month

Cybersecurity Awareness Month is a global campaign held throughout October aimed at helping everyone stay safe and secure online. PNC’s Security & Privacy Center is designed to provide useful resources to help customers recognize the signs of, and protect themselves from, fraud and other cyber risks.  

Learn more about security best practices: Security Tips page

Get Help

Troubleshoot Account Issues

Our Customer Service Center can help with account lockouts and password issues

Report Fraud

Get detailed information on best practices for spotting and reporting fraud.

Reset Passwords and PINs

Access quick instructions on how to reset your online banking password, User ID and security questions.

Get Updates and Alerts

Stay informed on known issues impacting PNC services and customers.

Pay it Safe with Zelle®

Discover the tactics scammers use and learn how to use Zelle® safely on PNC.com/ZelleVideos.

Verify PNC Contact

Check commonly-used phone numbers and text codes to verify PNC customer service before engaging.

Contact Us

Our Customer Service Team is here to provide you the answers you need

Identity Theft

Report if you are a PNC customer who has been a victim of identity theft. Contact your branch or account representative, or call our toll-free number:

Accidental Disclosures

Report if you responded or disclosed your personal information to a possible fraudulent message:

Suspicious Activity

Report fraud or suspicious activity:

Suspicious Messages

Report suspicious messages claiming to be from PNC, forward to:

Protect

Add a Layer of Security

Opt for multifactor authentication. Establish a dual-layered process for protecting your online account.

Download Free Fraud Protection Software

PNC online banking customers get free software from Trusteer Rapport that can detect and remove malware used by fraudsters.

Set Up Security Alerts

Customize your alerts to make it easy to monitor your accounts.

Protect Your Identity

Review our identity theft protection tips and tricks and learn how to quickly respond to signs of trouble.

Learn

At PNC, our customers’ security is paramount. 

Our security program is designed to help us identify, prevent, respond to and recover from cyber threats and provide our customers a safe and secure channel for quickly responding to incidents of bank fraud.

Read Our Security Tips

Access our library of tip sheets for best practices in protecting yourself and your accounts.

Get Smart on Scams

Learn how to identify red flags and react quickly to bank scams.

Learn to Spot Imposters

Learn tactics used by imposters to send phishing emails, texts, and calls.


Best Practices for Our Customers

Institutional and Asset Management Best Practices

Small Business Best Practices

How We Protect You

Using Online Banking

We run a verification check every time you connect to make sure it’s safe for you to bank, providing an extra layer of security.

Use Online Banking

Using Your Card for Purchases

We safeguard our cards against fraud with computer chips that create a one-of-a-kind code for each credit transaction.

Using Your Card for Purchases

Privacy Policy

We are committed to protecting your privacy by treating your financial and personal information responsibly.

View Our Privacy Policy 

Shopping Online

We provide a free, simple-to-use service that confirms your identity when you make an online purchase.

Shopping Online