What makes this industry particularly compelling is the better financial operations can directly support the mission of care.
When we help clients improve movement of money throughout their organization, we help them strengthen financial performance while freeing up resources that can be invested in patient care.
Healthcare systems are under pressure to do more with less, including how they manage the financial side of their business.
PNC Treasury Management helps simplify those operations so healthcare organizations can focus more time, capital and resources on delivering patient care. We do that by bringing together payments expertise, revenue cycle capabilities, technology integration, and deep healthcare experience.
Over the last decade, treasury management has evolved from a back office function into a strategic partner. Our role is straightforward, helping clients navigate an increasingly complex financial environment so that they can spend less time on administrative challenges and more time focused on their mission.
These challenges create a significant opportunity for treasury management to help healthcare organizations improve efficiency, optimize cash flow, automate workflows, and create a more seamless financial experience for patients, providers, and staff.
API's ERP integrations and connectivity with healthcare enterprise systems allow treasury management to move beyond banking transactions and become embedded directly into healthcare workflows.
Instead of requiring clients to leave the systems they use everyday and access a separate banking platform, these integrations bring treasury capabilities directly into the workflows used by finance, revenue cycle and operational teams.
We believe this is where the future of treasury management is headed. This enables organizations to automate workflows, improve revenue cycle performance, enhance the patient experience and gain more timely access to financial information.
In 2025, PNC supported substantial transaction volume, including more than 190 million healthcare claims. We facilitated nearly 20 million healthcare payments totalling approximately 48 billion, and we handled more than 220 million ERA claim payments for provider clients.
These volumes reflect the important role payments, connectivity and automation play in helping healthcare organizations operate efficiently and effectively.
Historically, organizations have spent significant time looking backward, reviewing reports, reconciling transactions, analyzing exceptions, and trying to understand what has already occurred.
AI can help organizations anticipate cash flow trends, identify revenue cycle opportunities, automate routine work, and focus attention on the activities that drive the greatest financial impact.
I believe the future is less about AI replacing people and more about AI augmenting decision making for CFOs, treasurers, and revenue cycle leaders. AI can help surface insights faster, highlight exceptions, and automate routine work so teams can focus on the decisions that matter most.
The end goal for healthcare organizations in using AI is to improve financial performance, reduce administrative burden, and devote more resources to patient care.
