Message PNC

Message PNC

The Accounts page will display general account information

This page will provide account balances, reminders, and new products and offers.

Select “Help” to continue.

Help Center

Visit the Help Center page.

This page provides several ways to get in touch with PNC.

Select “Message PNC” to continue.

Help Center

Stay connected with PNC and get the assistance you need.

The customer will see a pop-up, letting them know that they’re about to connect with the Message PNC experience.

Select “Get Started” to continue.

Message PNC

Chat with the PNC Helper 

The customer will be greeted by an automated PNC helper when they first arrive on the Message PNC experience.

Select “Get Started” in the text box to continue.

Message PNC

Chat with the PNC Helper

The customer can ask questions using the “Write your message here” field and selecting send and following the prompts provided by the automated helper. If the question cannot be resolved, they will be connected to a live agent.

Select “End Conversation” to finish chatting.

This is a presentation of PNC’s new Online Banking.  Any actions you take within this sample account will not impact your account.