Report Your Debit Card Lost or Stolen

Report Your Debit Card Lost or Stolen

The Accounts page will display general account information

This page will provide account balances, reminders, and new products and offers.

Select "Cards" to continue.

Cards

To report a debit card lost or stolen, visit Your Cards page​

Select the Card Actions menu to view ways to service a debit card.​

Before reporting a card lost or stolen, be sure to check the transaction history for suspicious activity. ​

Select "Report Card Lost Or Stolen" to continue.

Verify Address

Verify the address associated with the missing card​

The card type, account holder, and address will display here. We’ll confirm this address first, so we can send replacement cards to the correct address.​
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Verify the address is correct by selecting “Yes, this address is right.”​

If the address is wrong, there will be options to change it. After the address is updated, the card can be reported lost or stolen.​

​Select "Review" to continue.

Review

Review and submit your request

Finally, review this request for accuracy.​

After submitting, all cards listed on the review screen will be deactivated.

Select "Submit" to continue.

Your card is on the way

The request is submitted

Replacement cards will be mailed automatically and should arrive in 3 to 7 business days​.

When new cards arrive, accounts and subscriptions will need to be updated with the new card number.​

Select "Done" to finish.

This is a presentation of PNC’s new Online Banking.  Any actions you take within this sample account will not impact your account.