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Alex Overstrom

Head of Retail Banking
The PNC Financial Services Group

Alex Overstrom is executive vice president and head of Retail Banking for The PNC Financial Services Group. In this role, he is responsible for leading all of PNC's consumer and small business segments, serving millions of customers across the United States. In addition, Overstrom oversees PNC Merchant Services, the firm’s brokerage activities, digital, client care and the PNC’s enterprise customer advocacy area.

Prior to being named to his current role, Overstrom served as head of Small Business and deputy head of Retail Banking. In this role, he oversaw Business Banking, PNC Merchant Services and Small Business Treasury Management, as well as being responsible for all product management, product development, digital, marketing, risk, data and strategy areas for PNC Small Business. As deputy head of Retail Banking, Overstrom helped drive the strategic direction of PNC’s overall retail banking franchise.

Overstrom joined PNC in 2014 from Goldman Sachs, where he spent eight years in Firmwide Strategy and Investment Banking. Since joining PNC, he has held a variety of roles across the company, including head of PNC Merchant Services, chief operating officer of Corporate & Institutional Banking and Asset Management, and head of PNC Aviation Finance.

Beyond his current role, Overstrom serves as the chair of the PNC’s Women’s Business Development Committee as well as a board member to several PNC subsidiaries including Six Point Advisors and numo. Overstrom also worked to establish and helps lead acquisition review for PNC’s diversity and inclusion focused SPAC, Empowerment & Inclusion Capital I.

He serves as a board member of The Carnegie Museum of Art, the Pittsburgh Cultural Trust and is chairman of the board of the Pittsburgh CLO.

Overstrom holds a bachelor’s degree in public policy from Duke University.

Corporate & Community Leadership:

  • The Carnegie Museum of Art
  • Pittsburgh Cultural Trust
  • Pittsburgh CLO

Contact Information:

For account related inquires or service, please contact Customer Service. For your security, we recommend you do not share account or personal information through email. officeofthecustomer@pnc.com.