Read a summary of privacy rights for California residents which outlines the types of information we collect, and how and why we use that information.
Supplier Self-Service Center
Strong business relationships are the foundation of our organization. PNC relies on a large number of suppliers to conduct business, which helps us execute our strategic goals at scale. As a supplier of goods and services, you’re critical to our success.
As a Main Street bank, we are committed to delivering on each of our strategic priorities while looking out for the best interests of all of our stakeholders, including our customers, communities, employees and shareholders. Our focus on operating with integrity drives us to help our customers achieve their goals while also strengthening our communities, reducing our environmental impact and empowering our employees to grow. In alignment with this commitment and focus, we encourage our third parties to aspire to the highest standards of integrity in their respective business dealings. .
The resources in this Supplier Self-Service Center are designed to provide guidance and support to our suppliers as you navigate doing business with PNC.
Learn more about the Third Party Risk Management Program at PNC
PNC works with our third-party suppliers to comply with our Enterprise Third-Party Management (ETPM) Program. This program helps us effectively identify, assess, and manage third-party risks while ensuring we comply with all related regulatory requirements. PNC continuously strives to enhance our ETPM program's effectiveness for both internal stakeholders and external third-party suppliers.
Transacting with PNC
Learn more about how PNC transacts with suppliers
Need help transacting with PNC? Use these resources to help perform common actions on PNC's Invoicing System.
Getting setup on PNC's Invoicing System and performing administrative account maintenance.
Access to forms needed to transact with PNC.
PNC requires that an active W-9 or W-8 form is on file for all suppliers in which we do business with.
All foreign payees are required to return a completed Statement of Non Resident Alien NRA Tax Status form to PNC Financial Services Group, Inc. even if PNC is not required to withhold income tax. Statement of Non Resident Alien (NRA) Tax Status, found below, must be returned to PNC Financial Services Group, Inc. Accounts Payable within 30 days of executing the governing contract or receiving a PNC Financial Services Group, Inc. purchase order.
Let us answer some of your invoicing questions
If your SAP Ariba password is not working or if you forget your password, complete the following steps:
- Click Password on the Login page.
- Click Continue.
- Enter your username or email address in the Username or Email Address field and click Submit.
- Click the link in the Password Reset email.
Your contact within the PNC Line of Business is notified when an order is approved and is the best person to provide you with the appropriate PO to submit your invoice against.
Contact PNC’s Supplier Enablement Team (firstname.lastname@example.org) to resolve this issue. Please provide the Ariba Network ID for your existing account. In some cases, we may be able to merge your order(s) to an existing account.
Complete the following steps to contact Ariba support:
- Click the question mark symbol (?) in the top right corner of the Ariba page
- Click on Support.
- Click the Contact Us tab
- Type your issue in the test field.
- Answer the 3-4 questions and then click blue Submit a Case button that appears
- Fill out the fields and Ariba Support will contact you by email or phone
Please contact your LOB or Strategic Sourcing Representative to request a Change Order to additional funds to the PO or Contract.
Invoice status and scheduled payment dates can be located in your Ariba Network Outbox (Enterprise Accounts) or the Invoices section of the Ariba Workbench (Standard or Enterprise Accounts). If additional information is required, please contact your PNC business partner.
Rejection comments can be located on the rejected invoice notification email and can be located in your Ariba Network Outbox (Enterprise Accounts) or the Invoices section of the Ariba Workbench (Standard or Enterprise Accounts). If additional information is required, please contact your PNC business partner.