Our Values

For more than 25 years, PNC has had a set of Values that drive our behavior and reflect our priorities.

We hold all employees and managers accountable for demonstrating the Values with customers and with one another. No one Value is more important than another; rather, they — together — represent who we are at PNC. Our Values are critical to our success — and that of our customers and the communities we serve.

Customer Focus

We offer products, services and experiences that fulfill our customers’ financial needs and goals in a clear and transparent way, while delivering on the commitments we make to them.

Diversity & Inclusion

We value our differences and work together to create a diverse and inclusive workplace where everyone can contribute to the success of our company.


We are honest, do the right thing, conduct business with the highest ethical standards and enable our colleagues to raise concerns.


We expect excellence in all that we do.

Quality of Life

We promote the personal, physical and financial well-being of our employees, customers and communities.


We trust the capabilities, character and judgment of our colleagues, and treat each other with respect.


We work together to achieve our goals and celebrate our successes.