As we continue to manage through the impacts of 2020 — the pandemic, an economic crisis, widespread social unrest and a contentious U.S. election — I am grateful for and inspired by how much we have accomplished as a company. While PNC has always looked out for the best interests of our stakeholders, we stepped up to last year’s crises in new and impactful ways.
- Bill Demchak, Chairman, President & Chief Executive Officer
We are committed to our employees, customers, communities and environment because it’s right. It’s right for our company, our people and our world. And our commitment to that belief has never been stronger.
In 2018, we conducted our second materiality analysis, which has informed the latest issue of our Corporate Social Responsibility report through a refreshed set of priority issues. These issues include data privacy and protection, risk management, diversity & inclusion, customer relations, innovation, talent management, responsible lending, community engagement and employee engagement.
To be successful in these key areas, we continue to invest in our employees, customers and communities; remain aware of our impact on the environment; and adhere to strong governance and risk management practices.
Employees are our greatest asset and help differentiate us in the marketplace.
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Our business model is built around strengthening the communities we serve.
Everyone at PNC is responsible for upholding our core values across all of our business practices.
Environmentally friendly business practices define our operations as a company.
PNC supports entrepreneurs and their businesses, from sole proprietors to major corporations
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PNC's Grow Up Great initiative has proven to be one of our most impactful – and most financially sound – community investments.
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PNC bankers will focus on important financial conversations in branches
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The content in PNC’s CSR Reports and Newsletters is accurate as of the date of each such report or newsletter. Any updates or changes to these reports and newsletters will be reflected in the online version of such report or newsletter, which can be found at www.pnc.com/csr. Our CSR Reports and Newsletters should be read in conjunction with PNC’s 2019 Annual Report and 2020 Proxy Statement, both of which contain additional information about our company. Our CSR Reports and Newsletters use certain terms, including those that the GRI sustainability reporting guidelines refer to as “Material topics,” to reflect the issues of greatest importance to PNC and our stakeholders. Used in this context, these terms should not be confused with the terms “material” or “materiality,” as defined by or construed in accordance with securities law, or as used in the context of financial statements and financial reporting. Furthermore, any forward-looking statements contained in our CSR Reports and Newsletters should not be unduly relied upon, as actual results could differ materially from expectations. For more information about such statements, please refer to the “Forward-Looking Statements” and “Risk Factors” sections of our Form 10-K in PNC’s Annual Report for the year ended December 31, 2019, as updated or supplemented by our subsequent filings with the Securities and Exchange Commission, which can be found at www.pnc.com/investorrelations.
This material does not constitute an offer or solicitation in any jurisdiction where or to whom it would be unauthorized or unlawful to do so.
Bank deposit products and services provided by PNC Bank, National Association, Member FDIC.
Important Investments Information:
Brokerage and insurance products are:
Not FDIC Insured • Not Bank Guaranteed • Not a Deposit
Not Insured By Any Federal Government Agency • May Lose Value
©2019 The PNC Financial Services Group, Inc. All rights reserved
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