Corporate Responsibility


What Makes Us Different
Makes Us Stronger.

See the progress we have made over time, and the goals we’ve set for 2020 and beyond

Exploring climate-related risks and opportunities

A Message from Our CEO

As we continue to manage through the impacts of 2020 — the pandemic, an economic crisis, widespread social unrest and a contentious U.S. election — I am grateful for and inspired by how much we have accomplished as a company. While PNC has always looked out for the best interests of our stakeholders, we stepped up to last year’s crises in new and impactful ways.

- Bill Demchak, Chairman, President & Chief Executive Officer

Read Bill's Full Commentary »

Our Commitment, At a Glance

We are committed to our employees, customers, communities and environment because it’s right. It’s right for our company, our people and our world. And our commitment to that belief has never been stronger.

Learn More About Our Efforts »

In 2018, we conducted our second materiality analysis, which has informed the latest issue of our Corporate Social Responsibility report through a refreshed set of priority issues. These issues include data privacy and protection, risk management, diversity & inclusion, customer relations, innovation, talent management, responsible lending, community engagement and employee engagement.

To be successful in these key areas, we continue to invest in our employees, customers and communities; remain aware of our impact on the environment; and adhere to strong governance and risk management practices.

Our Efforts

Investing in Employees

Employees are our greatest asset and help differentiate us in the marketplace.
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Dedicated to Our Communities

Our business model is built around strengthening the communities we serve.

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Prioritizing Customers

Our customers inspire us to reach higher.

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Focused on Strong Governance

Everyone at PNC is responsible for upholding our core values across all of our business practices.

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Committed to the Environment

Environmentally friendly business practices define our operations as a company.

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Managing Risk

We're strategic about the risks we take in order to protect our customers and other stakeholders.

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Our Commitments

We believe that our company should serve a greater purpose. That’s why we’re committed to the success of our employees, customers and the communities we serve.


Entrepreneurs Drive Innovation and Growth

PNC supports entrepreneurs and their businesses, from sole proprietors to major corporations

2 min read


Investing in Our Future: The Best Return on Our Investment

PNC's Grow Up Great initiative has proven to be one of our most impactful – and most financially sound – community investments.

4 min read


The Evolution of Banking: Digital Tools Combined with In-person Interaction

PNC bankers will focus on important financial conversations in branches

2 min read

Recognized for our Efforts


  • Most Powerful Women in Banking, American Banker (2021)
  • Best Overall Bank for Students,, (2021-2022)
  • Best Private Banks, Global Finance World (2022)
  • No. 3 Paycheck Protection Program Lender in U.S. (2021)
  • U.S. Best Bank, Euromoney Awards for Excellence (2020)

Corporate Responsibility

Our Communities & Responsible Business Practices

  • Outstanding Community Reinvestment Act rating in every evaluation since the law was enacted in 1977
  • 100 Most Sustainable Companies, Barron’s (2022)
  • America’s Most Responsible Companies, Newsweek (2021)

Our Commitment to Diversity & Inclusion


  • 100% Score on Disability Equality Index® (DEI®) Best Places to Work™ (2021)
  • Top 50 Employers, Equal Opportunity Magazine (2021)
  • Top 50 Employers, CAREERS & the disABLED Magazine (2021)


  • Best Places to Work for LGBTQ+ Equality, Human Rights Campaign, for 10 consecutive years (2022)
  • Top LGBTQ+ Friendly, Black EOE Journal (2021)
  • Best-of-the-Best Corporation for Inclusion, National Gay & Lesbian Chamber of Commerce and National Business Inclusion Consortium, (2021)


  • Best of the Best Top Veteran-Friendly Companies, Top Veteran-Friendly Supplier Diversity Programs, U.S. Veterans Magazine (2021)


  • Gender-Equality Index, Bloomberg (2022)
  • Top Companies for Executive Women, Best Companies for Multicultural Women, Best Companies for Working Mothers, Seramount (2021)
  • 50 Out Front: Best Places to Work for Women & Diverse Managers, Diversity MBA Magazine (2021)
  • Top 70 Companies for Executive Women, National Association for Female Executives (2021)
  • Best Finance Companies for Women, Fairygodboss (2021)

Important Legal Disclosures and Information

The content in PNC’s CSR Reports and Newsletters is accurate as of the date of each such report or newsletter. Any updates or changes to these reports and newsletters will be reflected in the online version of such report or newsletter, which can be found at Our CSR Reports and Newsletters should be read in conjunction with PNC’s 2019 Annual Report and 2020 Proxy Statement, both of which contain additional information about our company. Our CSR Reports and Newsletters use certain terms, including those that the GRI sustainability reporting guidelines refer to as “Material topics,” to reflect the issues of greatest importance to PNC and our stakeholders. Used in this context, these terms should not be confused with the terms “material” or “materiality,” as defined by or construed in accordance with securities law, or as used in the context of financial statements and financial reporting. Furthermore, any forward-looking statements contained in our CSR Reports and Newsletters should not be unduly relied upon, as actual results could differ materially from expectations. For more information about such statements, please refer to the “Forward-Looking Statements” and “Risk Factors” sections of our Form 10-K in PNC’s Annual Report for the year ended December 31, 2019, as updated or supplemented by our subsequent filings with the Securities and Exchange Commission, which can be found at

This material does not constitute an offer or solicitation in any jurisdiction where or to whom it would be unauthorized or unlawful to do so.

Bank deposit products and services provided by PNC Bank, National Association, Member FDIC.

Important Investments Information:

Brokerage and insurance products are:
Not FDIC Insured • Not Bank Guaranteed • Not a Deposit
Not Insured By Any Federal Government Agency • May Lose Value

©2019 The PNC Financial Services Group, Inc. All rights reserved

Read a summary of privacy rights for California residents which outlines the types of information we collect, and how and why we use that information.