Corporate Responsibility


Leading the way to a brighter future,
coast to coast.

See the progress we have made over time, and the goals we’ve set for 2021 and beyond

Exploring climate-related risks and opportunities

A Message from Our CEO

2021 was an extraordinary year for PNC. With our acquisition of BBVA USA and continued organic expansion, we are now a coast-to-coast Main Street Bank with a customer and employee base that is more diverse than ever before. Our management of environmental, social and governance issues continues to play an increasingly important role in our ability to succeed.

- William S. Demchak, PNC Chairman, President and Chief Executive Officer

Read Bill's full commentary »

Our Commitment, At a Glance

We are committed to our employees, customers, communities and environment because it’s right. It’s right for our company, our people and our world. And our commitment to that belief has never been stronger.

Learn More About Our Efforts »

In 2021, we conducted our third priority issues analysis to ensure that our priority issues reflect rapidly evolving environmental, social and governance considerations, and stakeholder interests. Through this process, we identified several issues of greatest interest to our stakeholders and where we believe we have the greatest opportunity to impact through our ongoing business activities. These issues include information security; diversity and inclusion; talent management and engagement; ESG risk management; customer privacy; ethics and compliance; and financial access and inclusion.

Our Efforts

Investing in Employees

Employees are our greatest asset and help differentiate us in the marketplace.
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Dedicated to Our Communities

Our business model is built around strengthening the communities we serve.

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Prioritizing Customers

Our customers inspire us to reach higher.

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Focused on Strong Governance

Everyone at PNC is responsible for upholding our core values across all of our business practices.

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Committed to the Environment

Environmentally friendly business practices define our operations as a company.

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Managing Risk

We're strategic about the risks we take in order to protect our customers and other stakeholders.

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Our Commitments

We believe that our company should serve a greater purpose. That’s why we’re committed to the success of our employees, customers and the communities we serve.


PNC and PBS KIDS Team Up to Elevate Pre-K Lesson Plans

PNC Grow Up Great® supports enriched Pre-K resources developed with teachers.

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Mobile Branches Provide Better Banking Access, Promote Economic Empowerment

PNC’s outreach program focuses on building relationships with underbanked communities in addition to offering financial education.

4 min read


PNC Supports Women Entrepreneurs Through New PNC Bank + Coralus Collective

Initiative pairs women business owners with Coralus community and PNC’s specialized financial resources.

3 min read

Recognized for our Efforts


  • Most Trusted Bank, Best Mortgage Lender Overall, Best Auto Loans from a Bank, Bankrate (2023)
  • Best Private Bank for New Customer Segments, Best Private Bank for Business Owners, Global Finance Awards (2023)
  • Overall Leader in Cyber-Trust in Banking Scorecard and a Leader in Consumer Privacy category, Javelin Strategy & Research (2022)
  • U.S. Best Super-Regional Bank, Euromoney Awards for Excellence (2022)
  • Most Powerful Women in Banking, American Banker (2022)
  • Best Overall Bank for Students,, (2021-2023)

Corporate Responsibility

Our Communities & Responsible Business Practices

  • Outstanding Community Reinvestment Act rating in every evaluation since the law was enacted in 1977
  • America's Most JUST Companies (JUST 100), JUST Capital and CNBC (2023)
  • 100 Most Sustainable Companies, Barron’s (2022)

Our Commitment to Diversity & Inclusion

  • Gender-Equality Index, Bloomberg (2023)
  • 100 Best Companies, Top Companies for Executive Women, Best Companies for Multicultural Women, Best Companies for Dads, Seramount (2022)
  • Best Places to Work for LGBTQ+ Equality, Human Rights Campaign, for 10 consecutive years (2022)
  • 50 Out Front: Best Places to Work for Women & Diverse Managers, Diversity MBA Magazine (2022)
  • 100% Score on Disability Equality Index®(DEI®) Best Places to Work™ (2022)
  • Top 50 Employers, Equal Opportunity Magazine (2022)
  • Most Influential Black Executives in Corporate America, Savoy Magazine (2022)
  • Best Finance Companies for Women, Fairygodboss (2022)
  • Top LGBTQ+ Friendly, Black EOE Journal (2022)
  • Best-of-the-Best Corporation for Inclusion, National Gay & Lesbian Chamber of Commerce and National Business Inclusion Consortium, (2022)
  • Best of the Best Top Veteran-Friendly Companies, Top Veteran-Friendly Supplier Diversity Programs, U.S. Veterans Magazine (2022)

Important Legal Disclosures and Information

The content in PNC’s corporate responsibility materials, including our Corporate Responsibility Reports and Newsletters, is accurate as of the date of each such report. Updates or changes to any of our corporate responsibility materials will be reflected in the online version of such report, which can be found at Our corporate responsibility materials should be read in conjunction with PNC’s then current Annual Report and Proxy Statement, both of which contain additional information about our company. Our corporate responsibility materials use certain terms, including those that the GRI sustainability reporting guidelines refer to as "Material topics," to reflect the issues of the greatest importance to PNC and our stakeholders. Used in this context, these terms should not be confused with the terms "material" or "materiality," as defined by or construed in accordance with securities law, or as used in the context of financial statements and financial reporting. Furthermore, any forward-looking statements contained in our corporate responsibility materials should not be unduly relied upon, as actual results could differ materially from expectations. For more information about such statements, please refer to the "Forward-Looking Statements" and "Risk Factors" sections of our latest Form 10-K in PNC’s Annual Report, as updated or supplemented by our subsequent filings with the Securities and Exchange Commission, which can be found at

This material does not constitute an offer or solicitation in any jurisdiction where or to whom it would be unauthorized or unlawful to do so.

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