Corporate Social Responsibility

"We believe the measure of our success isn’t just found in our financial statements; it’s also in the value we create for all of the constituencies we serve."

- Bill Demchak, Chairman, President & Chief Executive Officer

Read more about how our values come to life across our company and in the communities where we do business.

Read about our highlights, achievements and aspirations.

Our Commitment, At a Glance

We're Doing Right

We are committed to our employees, customers, communities and environment because it’s right. It’s right for our company, our people and our world. And our commitment to that belief has never been stronger.

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Someday Starts Today

In 2015, we conducted our first materiality analysis, which has informed our Corporate Social Responsibility reporting. This analysis showed that financial performance, customer relations, data privacy and protection, community engagement, innovation and ethical conduct are the highest priority issues to PNC and our various stakeholders.

To be successful in these key areas, we continue to invest in our employees, customers and communities, remain aware of our impact on the environment, and adhere to strong governance and risk management practices.


Investing in Employees

Employees are our greatest asset and help differentiate us in the marketplace.

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Dedicated to Our Communities

Our business model is built around strengthening the communities we serve.

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Committed to the Environment

Environmentally friendly business practices define our operations as a company.

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Prioritizing Customers

Our customers inspire us to reach higher.

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Focused on Strong Governance

Everyone at PNC is responsible for upholding our core values across all of our business practices.

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Managing Risk

We're strategic about the risks we take in order to protect our customers and other stakeholders.

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2017 CSR Scorecard

The 2017 Corporate Social Responsibility scorecard highlights progress we have made from 2016 to 2017 and our goals for 2018 and beyond.

2017 scorecard

Download Reports

CSR Reports

2017 | 2016 | 2015

Executive Summary

2017 CSR Executive Summary

CDP Response

2017 Response

Quarterly CSR Newsletters

Stay informed about the lasted PNC Corporate Social Responsibility news and information.

March 2019

December 2018

September 2018

May 2018

Recognized for our Efforts

Important Legal Disclosures and Information