Service & Support

How can we help you today?



Learn more about the transition to PNC including timing, updates and FAQs.

Visit Our Customer Welcome Center »

Easily Bank from Home

Banking from home is simple with tools and tech from PNC.

Explore these video tips to learn more.

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Get Started with Online Banking

Access your account information how and when you need it. Check balances, pay bills, review account activity, transfer money and more.

Explore ways to bank online »

More mobile banking options »

Frequently Asked Questions

Start here! You may find answers to your questions and concerns in our FAQs.

View All of Our Frequently Asked Questions »

What is a Pending Transaction?

Contact Us

If you still need help, here are a few ways to reach us:


If you have questions about your account or want to bank by phone, we have a number for you to call.

View Phone Numbers »


We are the official PNC Bank Twitter customer support team - answering your service questions, providing tips and information.

Visit @PNCBank_Help »


We welcome you to visit our locations. Use our locator to find one of our many ATMs and Branch near you.

Locate a PNC ATM/Branch »

Personal Banking Accounts

Monday - Friday:
7:00 a.m. - 10:00 p.m. ET 
Saturday - Sunday:
8:00 a.m. - 5:00 p.m. ET

1-888-PNC-BANK (762-2265)

Business Banking Accounts

Monday - Friday:
7:00 a.m. - 10:00 p.m. ET
Saturday - Sunday: 
8:00 a.m. - 5:00 p.m. ET

1-877-BUS-BNKG (287-2654)

Additional Phone Numbers

Important Legal Disclosures and Information

  1. PNC does not charge a fee for Mobile Banking. However, third party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Also, a supported mobile device is needed to use the Mobile Banking App. Mobile Deposit is a feature of PNC Mobile Banking. Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download a PNC mobile banking app. Eligible PNC Bank account and PNC Bank Online Banking required. Certain other restrictions apply. See the mobile banking terms and conditions in the PNC Online Banking Service Agreement.

  2. Online bill pay is a free service within PNC Online Banking that is available for residents within the US who have a qualifying checking account. We reserve the right to decline or revoke access to this service. Payments to billers outside of the United States or its territories are prohibited through this service. Tax payments, payments to settle securities transactions, and court ordered payments may be scheduled through the Service; however, such payments are discouraged and must be scheduled at your own risk.

Bank deposit products and services provided by PNC Bank, National Association. Member FDIC

Read a summary of privacy rights for California residents which outlines the types of information we collect, and how and why we use that information.