PNC requires our employees and our directors to act according to the highest ethical standards. Consistent with this expectation, PNC operates with seven core values that serve as the foundation of everything we do. They guide our ethical practices, define who we are, and drive the success of our company, customers and the communities we serve.

PNC’s Corporate Ethics Office is responsible for implementing our overall ethics program in support of our values and adherence to the law. As part of this program, the Ethics Office continues to enhance and implement PNC’s Code of Business Conduct and Ethics (Code), the internal Ethics and Conduct Policy (ECP) and other ethics-related policies. The Code is available in English and Spanish. In addition, the Corporate Ethics Office is responsible for PNC’s Enterprise Conduct Risk program, which measures our employees’ compliance with identified ethical standards.

The Code and the Enterprise Conduct Risk program documents are reviewed and approved annually by PNC’s board of directors’ Audit Committee. These documents are also reviewed by PNC’s leadership team and are updated as needed to reflect changing laws, rules and regulations, and any identified trends in behavior that need to be addressed.
 
The Code and related policies contain guidance and standards for employees to follow when conducting business on behalf of PNC. Any employee who violates the Code or otherwise fails to follow PNC’s ethical standards may be subject to disciplinary action, up to and including termination. PNC’s Code also details the multiple avenues by which employees can contact PNC’s Corporate Ethics Office to report ethical concerns, including through an anonymous PNC Business Conduct and Ethics telephone hotline or web portal. PNC requires employees to speak up if they are aware of behavior that is inconsistent with our values or the ethical principles established by PNC’s Code and related policies. In addition, the Corporate Ethics Office has robust anti-retaliation policies to protect employees who report concerns or suspected unethical behavior in good faith, regardless of an investigation’s outcome. PNC expressly prohibits retaliation of any kind against employees for reports of suspicious activity or violations of the Code.

Throughout their employment at PNC, all employees are required to complete annual training that reinforces their ethical obligations and the behavior PNC expects from them. Training topics include conflicts of interest, protection of customer data and business records, proper use of technology and electronic media, gifts and entertainment, and the importance of following all relevant laws and regulations. The training also addresses employees’ obligations to report ethics violations, and the process for seeking pre-approval or preclearance from the Corporate Ethics Office for certain activities.

The importance of ethical behavior at PNC is also highlighted through the annual performance review process. Every employee has a risk goal relating to their responsibility to act in an ethical manner. Moreover, as part of the annual performance review process, employees must also attest that they have read, understood and will comply with the Code and related policies. The performance metrics are in place to ensure that our employees are held accountable for the ethical implications of their work and understand the significance of relevant ethics policies. The Corporate Ethics Office also communicates regularly with employees and managers through articles and brief updates to remind them of their ethical responsibilities and requirements.

PNC also requires all suppliers and third parties to comply with our Supplier Code of Conduct (Supplier Code). The Supplier Code which outlines principles that are consistent with PNC’s strong commitment to ethics and integrity in our business dealings and is informed by the International Labor Organization’s Fundamental Conventions, the United Nations Universal Declaration of Human Rights, the United Nations Guiding Principles on Business and Human Rights, and the United Nations Global Compact.

PNC’s Corporate Ethics Office evaluates the continued effectiveness of the overall ethics program through an assessment of the concerns raised by employees and their resolution, an annual ethics survey provided to randomly selected employees, and information learned from the Enterprise Conduct Risk program. All these actions are in support of our deeply held commitment to ensuring that our employees, directors and others acting on behalf of PNC engage in ethical conduct in all they do.

Read our Code of Business Conduct and Ethics to learn about our ethics program.

• Code of Business Conduct and Ethics
• Code of Business Conduct and Ethics - Spanish

PNC’s Regulatory Affairs and Government Affairs functions, which report to our general counsel, provide regulatory and government affairs advice, respectively, to our strategic partners across PNC’s business units and functional areas. This counsel helps PNC develop our public policy strategy and manage key risks, including regulatory, compliance and reputational risks, and provides thought leadership and expertise on regulatory and legislative developments. PNC pursues our public policy objectives through:

• Actively participating in trade associations and other forums
• Developing industry and PNC comment letters on proposed regulations
• Attending meetings with government and congressional representatives

To better serve our stakeholders, it is important to have a clear vision and strong principles to guide our actions. PNC has long demonstrated a commitment to living our values and to corporate responsibility. That commitment has only deepened as we have grown into one of the leading financial services companies in the country. Our Values, Code of Business Conduct and Ethics (Code), and related policies, convey our areas of focus and serve as the foundation of this Human Rights Statement.

PNC understands the responsibilities that come with being a large financial services provider and adherence to our Code, compliance with laws and regulations, and support of fundamental human rights are cornerstones in conducting business with integrity and the highest ethical standards. PNC strives to make decisions that are grounded in our Values, consistent with our corporate responsibility commitments and reflective of our commitment to respect the human rights of all of our stakeholders who are impacted by our business operations.

Read PNC's Human Rights Statement.

At PNC, we’re committed to doing the right thing for our shareholders, customers, communities and employees.

For more information, read PNC's Modern Slavery Act Statement.

PNC also requires all suppliers and third parties to comply with our Supplier Code of Conduct (Supplier Code). It  outlines principles that are consistent with PNC’s strong commitment to ethics and integrity in our business dealings and is informed by the International Labor Organization’s Fundamental Conventions, the United Nations Universal Declaration of Human Rights, the United Nations Guiding Principles on Business and Human Rights, and the United Nations Global Compact.

For more information on how we engage with suppliers, download the Supplier Code of Conduct.