Supplier Management and Diversity

In alignment with our own commitment to delivering on the interest of our customers, communities, employees and shareholders, we encourage our third parties to aspire to the highest standards of integrity in their respective
business dealings.

PNC’s Supplier Code of Conduct

Through our Supplier Code of Conduct we encourage our suppliers to uphold our expectations around ethical business practices.

  • Human Rights in the Workplace: We expect third parties to be inclusive and nondiscriminatory.

  • Environmental Stewardship: Our suppliers, who represent a diverse range of industries, are encouraged to identify their greatest environmental impacts and to implement practices, guidelines and policies to help mitigate these impacts.

  • Accessibility: PNC encourages suppliers to share its commitment to providing accessible digital experiences to its customers. Suppliers should embrace accessibility guidelines and standards, such as the Web Content Accessibility Guidelines (WCAG).

  • Community Investments: We expect our third-party suppliers to be responsible corporate citizens by regularly engaging with and applying their resources to help strengthen their communities.

  • Ethical Business Practices: We encourage our third parties to aspire to the highest standards of integrity in their respective business dealings.

Brilliantly Supporting All of Our Stakeholders

We strive to manage our business responsibly and to do right by all our constituents. We make fact-based decisions guided by our established risk appetite and by what is in the best interests of our customers, our employees, our communities and our shareholders. 

Managing Third Party Risks

PNC works with third-party providers to comply with our Enterprise Third-Party Management (ETPM) Program. This program helps us effectively identify, assess and manage third-party risks and is designed to ensure we comply with all related regulatory requirements. PNC continuously strives to enhance our ETPM program’s effectiveness for both internal stakeholders and external third-party providers.


Supplier Diversity

Our company’s commitment to an inclusive culture is reflected in our supplier relationships.

PNC has a robust Supplier Diversity program, and we are committed to including  diverse suppliers in our sourcing processes.

We track and monitor our corporate spending with diverse firms, including both Tier 1* and Tier 2** spend. By tracking Tier 2 spend, PNC encourages its suppliers to work with more diverse-owned businesses as subcontractors to provide products and services to PNC.

PNC is committed to economically strengthening and growing businesses owned by veterans and service-disabled veterans, women, minorities, individuals with  disabilities, LGBTQ+ individuals, and small and disadvantaged business enterprises as defined by the Small Business Administration. The viability, growth and expansion of the local business economy are integrally linked to successful diverse and small business.

PNC is a proud and active corporate member of several supplier diversity advocacy organizations that advance business opportunities and provide mentoring and development services to diverse-owned businesses. PNC is also a member of the Financial Services Roundtable for Supplier Diversity (FSRSD) and serves on the Marketing and Supplier Development committees.

*Tier 1 suppliers are diverse-owned businesses who directly invoice PNC for products and services rendered.
**Tier 2 suppliers are non-diverse suppliers who invoice PNC, but who ultimately direct those funds to diverse-owned businesses to perform the work required.