Community Benefits

Our commitment to improving outcomes for communities continues to guide our economic empowerment efforts. We firmly believe that this work must be responsive to the needs of the communities we serve and implemented in collaboration with strategic partners.


2023 PNC Corporate Responsibility Report

2024 Corporate Responsibility Report

Learn about PNC’s steadfast commitment to being a responsible company and good neighbor.

2024 Corporate Responsibility Report

Investing in our Communities

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Launched in January 2022 and concluding in December 2025, PNC’s $88 billion Community Benefits Plan (CBP) drives our commitment to economic empowerment and financial inclusion.

Plan Highlights

The plan builds on our long-standing commitment to economic empowerment by supporting key areas: 

  • $47 billion in residential mortgage financing and home lending 
  • $26.5 billion in small business loans 
  • $14.5 billion in community development lending and investments 
  • $500 million in charitable giving

Community Advisory Council

As part of our Community Benefits Plan, PNC convened a Community Advisory Council (CAC) to discuss areas of community need across our footprint and to create a platform that allows for dialogue with community partners. The CAC includes 18 community leaders from across PNC’s footprint. This council helps address LMI community needs and assists in the implementation of PNC’s Community Benefits Plan.

Doing Right is a Brilliant Way To Do Business

PNC’s success is dependent upon our ability to create long-term value for our stakeholders. Our steadfast focus on smart risk management and relationship-based customer service builds the foundation to engage deeply and meaningfully across our stakeholder groups.

Community Benefits Plan Update

Learn more about our Community Benefits Plan.

Expanding Financial Access for Small Business

Consistent with PNC’s efforts to reduce barriers to banking services, increase access to credit and capital, and deepen our commitment to small business. We collaborated enterprise-wide to deliver financial solutions that help position to support entrepreneurs and small business owners, including those in low- and moderate-income (LMI) and rural communities.

PNC’s Community Business Group delivers solutions and resources to help drive entrepreneurial growth and advance financial wellness in diverse communities where we live and work. The group executes a three-pronged approach to help small businesses in LMI and majority-minority census tracts through a team of community business officers coast to coast. In collaboration with internal partners such as PNC Regional Presidents, Community Development Banking, our branch network and external community organizations, the group participates in external community events, facilitating financial education workshops, mentoring and providing technical support to small business owners. In addition, the team engages with thousands of clients and prospective clients to help scale and grow their businesses.

Read about other financial access initiatives