Talent Management & Development

Our products and services, our solutions and, ultimately, our success all come down to one factor: our people. Acquiring, retaining and developing talent is a constant priority at PNC.

Recruiting, Developing & Retaining Talent

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Early Career Talent at PNC

To succeed as a national main street bank, our team must reflect the diverse customers we serve and the communities across the country in which we work and live. At the same time, we must foster a culture of inclusion in which all employees and customers can feel welcomed, valued and respected, and every teammate can contribute their unique talents and perspectives to our success. Capturing top talent early in their careers is key to achieving these goals.

Our ten-week internship program, allows students to apply their academic knowledge while networking and learning about the financial services industry. Participants can received offers to join our early career development program, which introduces recent graduates to one of PNC’s 11 business areas.

A High-Opportunity Workplace

Equally important to recruiting top talent is developing and advancing our current employees. We are committed to helping them grow their skills and advance their careers and pursue new opportunities within our company.

One of our most important employee-retention efforts is the year-end performance and compensation review. This review allows for a conversation where employees and their managers work together to evaluate and improve their individual development and performance.

We know that our competitive advantage is our people. To streamline their development experience, we integrated our learning and talent systems into one platform, allowing employees to connect their learning to performance and career mobility resources more directly.

Upskilling and Reskilling of our Employees

We also invest significant resources in the upskilling and reskilling of our employees to help them realize their potential and discover internal career pathways. This included eliminating educational barriers by providing debt-free opportunities to obtain college degrees or certificates, and enhancing job-specific skills like technology, digital data and finance.

Our Skills in Demand Plan is instrumental to our enterprise-wide upskilling efforts. All employees are able to leverage resources, both internally and externally, to improve their job skills and work performance.

Leadership Development 

Helping PNC leaders further grow their skills is a key focus of our leadership development strategy. We provide programming to high-performing leaders that centered on eight employee segments, including women, emerging leaders and people of color. We also sponsor high-performing employees to participate in several external learning opportunities focused on creating a more inclusive and diverse talent bench. Leadership Development also focuses on boarding new managers at PNC. The Managing at PNC (MAP) program supports new managers with critical training, concepts and resources for their first 90 days in role. 

PNC University

We offer our employees learning and development opportunities, both in the classroom and via PNC’s online platform, through PNC University (PNCU). PNCU provides continuous learning opportunities to help our employees build the skills they need for today while upskilling to be ready for the roles of the future.

Our Approach to Corporate Responsibility

We’re committed to doing the right thing for our shareholders, customers, communities and employees.




2021 PNC Corporate Responsibility Report

2021 Corporate Responsibility Report

Learn how we continue to progress against our corporate responsibility priorities and targets and our goals.

2021 Corporate Responsibility Report

Careers at PNC

For more information on how we nurture talent at PNC, visit Careers at PNC.