PNC Community Benefits Plan

Strengthening Our Communities

Launched on January 1, 2022, and scheduled for completion in 2025, the PNC Community Benefits Plan (CBP) reflects our commitment to economic empowerment and financial inclusion. During these four years, PNC has demonstrated measurable and transformative impact across low- and moderate-income (LMI) communities by delivering capital as defined as loans, financing or investments and philanthropic giving to advance homeownership, small business lending and community investment.

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 The CBP delivers on our commitment to do right by our stakeholders by deploying capital to catalyze investments in LMI communities across our footprint and in four key areas: 

Our Progress

As of December 31, 2024, PNC deployed $85.5 billion toward the plan, representing over 97 percent of the total commitment.

CBP Components Overall Commitments Total Deployed in 2024
Total Deployed since the CBP Inception (2022 - 2024)
Home lending $47 billion $18.4 billion $56.7 billion
Small business lending $26.5 billion $4.8 billion $14.6 billion
Community Financing $14.5 billion $5.3 billion $14.2 billion
Total $88 billion $28.5 billion $85.5 billion
Grants and charitable support
$500 million $131.6 million $381.4 million[1]
PNC Community Benefits Report

Annual Community Benefits Plan Progress Report

Our Action

Supporting Home Lending & Affordable Homeownership

PNC strives to be a part of one of the most important financial decisions a consumer will make — homeownership. That includes doing our best to enhance homeownership opportunities for borrowers in LMI and majority- minority census tracts. Our flexible products, programs and wide variety of down payment options help customers buy and stay in their homes.

Expanding Financial Access for Small Business

A commitment to advance small business growth remains at the forefront of our efforts to expand access to capital to support entrepreneurs and small business owners in LMI and rural communities.

Community Financing

Loans and investments to support affordable rental housing, commercial revitalization and economic development efforts in LMI communities.

Grants and Charitable Support

Recognizing that we’re only as strong as the communities we serve, PNC’s charitable giving includes philanthropic grants, mortgage assistance, and sponsorships to support individuals and local organizations focused on education, affordable housing, economic opportunity and financial wellness since 2022.

Providing Financial Access

At PNC, we’re dedicated to helping our customers progress confidently in their financial journeys. Ensuring financial access to our comprehensive range of convenient products helps customers manage their money at through every phase of life and financial aspiration.

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From bilingual financial education workshops to educational resources for students, we’re committed to delivering the most relevant insights and learning opportunities for helping customers better understand their finances and make sound decisions.

Mobile branches are able to accommodate nearly all transactions a client can expect in any of our branches, and the regular, year-round visits to low- to moderate-income (LMI) communities build trust and are a clear demonstration of our main street approach to banking.

Read how Mobile Branches provide better banking access and promote economic empowerment

Ensuring financial access also means helping customers avoid losing money by eliminating non-sufficient funds (NSF) fees and enhancing products and services such as PNC's Low Cash Mode®, which helps our customers do just that with the alerts, payments control and extra time to avoid overdraft fees.

Providing financial access for unbanked and underbanked individuals is one of our top priorities. Our Foundation Checking Account meets the Bank On National Account Standards for low costs and fees, no overdraft fees and customer friendly features.

PNC provides homeownership opportunities – including for LMI and minority borrowers – through flexible products, programs and a wide variety of down payment options to help customers buy and stay in their homes.

PNC’s commitment to affordable housing extends beyond homeownership. We also recognize the growing need to build and preserve rental housing that is affordable for LMI households, and to revitalize communities that have seen historic disinvestment.

The work of PNC Multifamily Capital also advances efforts to promote economic equality by providing affordable housing where it is most needed and supporting New Markets Tax Credit (NMTC) projects that provide critical services in communities lacking investment.

A commitment to advance small business growth remains at the forefront of our efforts to expand access to capital to support entrepreneurs and small business owners in LMI and rural communities.

In addition, PNC’s Supplier Engagement and Development program is a strategic initiative designed to offer opportunities to a wide range of qualified suppliers, from small to large, to compete for business.


Community Advisory Council

Under our national Community Benefits Plan, PNC committed to forming an advisory council comprised of appointed local executives, community leaders, representatives of nonprofit organizations and other community stakeholders from across our footprint. The national Community Advisory Council provides ongoing guidance for the bank's community lending, investment, and service efforts in support of PNC's four-year Community Benefits Plan. Its members meet semi-annually to discuss emerging areas of community needs, and to collaborate with PNC to advance our home lending, small business lending and community investment commitments as outlined in the Community Benefits Plan.

Insights

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Communities

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Starting Your Business

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Additional Resources

Annual Community Benefits Plan Progress Report

Get an overview of our Community Benefits Plan – performance, approach and progress toward our four-year plan.

Corporate Responsibility

Get an overview of our progress toward our commitments to all of our stakeholders.

Diversity & Inclusion

Learn how we foster a culture of inclusion – providing equal opportunities for growth and ensuring employees feel valued and supported.

Financial Access

Learn about our commitment to providing customers with convenient products designed for every phase of life or financial goal.

PNC Foundation

Learn how we collaborate with community-based nonprofit organizations in order to enhance educational opportunities, and to promote the growth of communities through economic development initiatives.

Small Business

Learn about how we reduce barriers to banking and how we can serve low- and moderate-income (LMI), minority-owned and micro businesses.

Sustainable Finance

Learn about how we combine Low Income Housing Tax Credit (LIHTC) equity financing with our affordable housing debt solutions.

Do You Know PNC Real Estate?

We offer one of the industry's most comprehensive arrays of banking and financing solutions to commercial real estate owners, operators, developers and investors.